Software Alternatives, Accelerators & Startups

Intro.js VS Userlane

Compare Intro.js VS Userlane and see what are their differences

Intro.js logo Intro.js

Simple Javascript framework for adding screen tips

Userlane logo Userlane

Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.
  • Intro.js Landing page
    Landing page //
    2022-03-29
  • Userlane Landing page
    Landing page //
    2023-08-22

Tools are created to serve our own purposes and technology needs to add value to our lives without creating friction.People should not adapt to technology. Technology needs to adapt to people. We don't need to teach people how to interact with software but train software to interact with people. Software adoption relies on people learning how to navigate through a user interface. But this causes resistance and hinders productivity. We close the knowledge gap between humans and machines by allowing anybody to operate any software instantly. For Software providers that need to sell their product the ability to guide users in real time translates into higher engagement, activation, conversion, and retention. Companies that implement on-screen interactive guidance in the applications their staff needs to work with, solve all the logistic problems connected to staff training and see an increase in productivity that derives from a workforce which is fully operative in any software application from the get-go.

Userlane

$ Details
paid Free Trial
Platforms
Windows Mac OSX Linux Cross Platform Browser Chrome OS Firefox Edge Internet Explorer Safari
Release Date
2015 March
Startup details
Country
Germany
State
Bayern
City
München
Founder(s)
Felix Eichler
Employees
100 - 249

Intro.js features and specs

  • User-Friendly Interface
    Intro.js provides an intuitive and easy-to-use interface for creating guided tours on websites, making it accessible for users with varying technical skills.
  • Customizable
    Intro.js is highly customizable, allowing developers to tailor the look and feel of the tour to match the existing design of their website.
  • Lightweight
    The library is lightweight, ensuring that adding it to a website does not significantly increase load times or affect performance.
  • Cross-Browser Support
    Intro.js supports all major browsers, ensuring a consistent experience for users regardless of their browser choice.
  • Rich API
    It offers a rich API, enabling developers to integrate the tool into their applications seamlessly and extend its functionality as needed.

Possible disadvantages of Intro.js

  • Limited Interactivity
    While Intro.js provides basic guided tours, it lacks advanced interactive features that might be needed for more complex walkthroughs.
  • Dependency on JavaScript
    As a JavaScript library, Intro.js requires users to have JavaScript enabled in their browsers, which might not be the case for all users.
  • Potential for User Overload
    Overusing or poorly implementing Intro.js guides can overwhelm users, leading to reduced engagement or missed information.
  • Limited Free Version
    The free version of Intro.js offers limited features compared to the paid plans, which may restrict use for developers not willing to pay for premium features.
  • Learning Curve
    While it is user-friendly, new users may encounter a learning curve when trying to implement advanced customizations or complex tours.

Userlane features and specs

  • User-Friendly Interface
    Userlane offers an intuitive and easy-to-navigate interface that helps users quickly create and manage interactive guides.
  • No Coding Required
    The platform enables the creation of on-screen tutorials and guides without the need for any coding knowledge, making it accessible to non-technical team members.
  • Versatile Integration
    Userlane can be integrated with various third-party applications, allowing it to be seamlessly employed alongside existing tools within an organization.
  • Contextual Guidance
    The tool provides context-sensitive guidance, ensuring users receive the help they need exactly when and where they need it.
  • Analytics and Insights
    Userlane offers comprehensive analytics to track user engagement and the effectiveness of guidance programs, helping optimize user experience.

Possible disadvantages of Userlane

  • Cost
    Userlane can be expensive, particularly for small businesses or startups with limited budgets.
  • Learning Curve
    While user-friendly, there is still a learning curve to effectively utilizing all of Userlane's features, which may require some initial investment of time.
  • Limited Customization
    Some users may find the customization options for the guides and tutorials somewhat limited compared to other platforms.
  • Dependence on Browser Compatibility
    Userlane’s performance and compatibility can sometimes depend on the user's browser, which might limit its functionality in certain environments.
  • Scalability Issues
    Some users have reported difficulties when trying to scale up the number of guides and tutorials, which may pose challenges for larger enterprises.

Intro.js videos

Intro.js: Onboard New Users with a Quick Wizard

More videos:

  • Review - Add a Step-by-Step guide to your Website with intro.js

Userlane videos

Userlane - NOAH17 Berlin Startups

More videos:

  • Tutorial - How to create an interactive guide for software in just a few seconds with Userlane
  • Review - Userlane on Jira

Category Popularity

0-100% (relative to Intro.js and Userlane)
User Engagement
17 17%
83% 83
User Onboarding And Engagement
User Experience
23 23%
77% 77
Digital Adoption
0 0%
100% 100

User comments

Share your experience with using Intro.js and Userlane. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intro.js and Userlane

Intro.js Reviews

15 best user onboarding software you need to try in 2023
The free version offers tooltips and screen portion highlights, which might suffice if your app is relatively straightforward. However, Intro.js is designed to be cut and pasted into your app’s code to create onboarding functions it wouldn’t otherwise have. Therefore, you’ll still need to have built a basic onboarding workflow ready.
8 Best Usetiful Alternatives and Competitors That Are More Professional
The onboarding elements are very limited, so any user onboarding designed with Intro.js will not be likely to satisfy every need of a user.
Source: userguiding.com

Userlane Reviews

15 best user onboarding software you need to try in 2023
However, it also has a strong focus on keeping existing users and employees up to date with new features. Userlane claim to be able to reduce client support contacts by up to 50%. You can easily add GIFS, videos, and other appealing content to help keep users on target as they learn. In fact, its speedy content creation facilities are among its standout features.
8 Best Usetiful Alternatives and Competitors That Are More Professional
Userlane offers interactive product guides that you can customize as you like. The targeting and segmentation for those guides are sufficient for most but if you have complicated segments or lots of different language requirements, Userlane might not be the one for you.
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its user-friendly interface makes it suitable for businesses looking for a more straightforward implementation process. If ease of use and customization are your top priorities, Userlane could be a great fit.
Source: helpjuice.com
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
The difference between WalkMe and Userlane is that it’s relatively easy to implement Userlane inside your application. You just need to copy/paste one snippet of Javascript code, without changing your application system.
Source: userpilot.com

Social recommendations and mentions

Based on our record, Intro.js seems to be more popular. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intro.js mentions (15)

  • 7 best product tour JavaScript libraries for frontend apps
    Intro.js is an open source JavaScript library that provides an easy way to create simple and effective product tours. It has an approximate file size of 12.5 KB, so it’s a lightweight library that makes building simple walkthroughs easy: One of the key features of Intro.js is its customizability. It allows you to tailor your tours to align with your application's branding by offering various themes and... - Source: dev.to / 9 months ago
  • Guided Tours Solution for Your Web Application
    Intro.js like the others offers a rich set of features such as customizable steps and tooltips, keyboard navigation, theming, progress indicators and more. Like others, this library also has extensive documentation. Intro.js has open source licence under AGPL v3 and a commercial licence with different price plans. - Source: dev.to / about 1 year ago
  • Need Help With Website Guide
    Intro.js might be what you’re looking for. Source: almost 2 years ago
  • Button pop up with Java and CSS
    Everything in the browser works with just CSS, JavaScript and HTML. There are JavaScript libraries for things like you are describing, if you are able to customize your site with JS - you should be able to use some of them. For example this one: https://introjs.com/. Source: about 2 years ago
  • How come 1 cookie expires and the other one is not?
    For context, I'm using introjs to make a small tour in my website in 2 different pages. I'm making a cookie wheather a user has visited the page so I can only show the tour only once. My issue is that one cookie sets up with an expiration of 400 days as its supposed to be and the other one stays Session only but both are made from the exact same function with the exacth same parameters. Source: over 2 years ago
View more

Userlane mentions (0)

We have not tracked any mentions of Userlane yet. Tracking of Userlane recommendations started around Mar 2021.

What are some alternatives?

When comparing Intro.js and Userlane, you can also consider the following products

ShepherdJS - Guide your users through a tour of your app.

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Stonly - Create interactive step-by-step guides

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.