Software Alternatives, Accelerators & Startups

Appcues VS Intro.js

Compare Appcues VS Intro.js and see what are their differences

Appcues logo Appcues

Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Intro.js logo Intro.js

Simple Javascript framework for adding screen tips
  • Appcues Landing page
    Landing page //
    2023-09-13
  • Intro.js Landing page
    Landing page //
    2022-03-29

Appcues features and specs

  • Ease of Use
    Appcues offers a user-friendly interface that allows non-technical users to create and deploy in-app guides, modals, and tool-tips without needing to write any code.
  • Customization
    It provides extensive customization options, allowing businesses to tailor user experiences to align with their branding and specific user needs.
  • Integrations
    Appcues integrates seamlessly with various third-party tools like Slack, Segment, and Google Analytics, enhancing its functionality and ease of data collection.
  • Analytics
    Offers rich analytics that help track user interaction, engagement, and the effectiveness of in-app guides and tutorials.
  • A/B Testing
    Supports A/B testing of user onboarding flows and in-app messages to optimize user engagement strategies.

Possible disadvantages of Appcues

  • Cost
    Appcues can be expensive for smaller businesses or startups, particularly when additional features and higher user limits are required.
  • Learning Curve
    While the platform is user-friendly, there can be an initial learning curve for users who are not familiar with onboarding tools.
  • Performance Impact
    Some users have reported that the use of Appcues can slow down their application, impacting overall performance.
  • Limited Mobile Support
    Appcues' mobile support is not as robust as its desktop counterpart, which may be a limitation for businesses prioritizing mobile user experiences.
  • Content Limitations
    Certain complex use cases or highly customized flows might be challenging to implement with Appcues' built-in tools.

Intro.js features and specs

  • User-Friendly Interface
    Intro.js provides an intuitive and easy-to-use interface for creating guided tours on websites, making it accessible for users with varying technical skills.
  • Customizable
    Intro.js is highly customizable, allowing developers to tailor the look and feel of the tour to match the existing design of their website.
  • Lightweight
    The library is lightweight, ensuring that adding it to a website does not significantly increase load times or affect performance.
  • Cross-Browser Support
    Intro.js supports all major browsers, ensuring a consistent experience for users regardless of their browser choice.
  • Rich API
    It offers a rich API, enabling developers to integrate the tool into their applications seamlessly and extend its functionality as needed.

Possible disadvantages of Intro.js

  • Limited Interactivity
    While Intro.js provides basic guided tours, it lacks advanced interactive features that might be needed for more complex walkthroughs.
  • Dependency on JavaScript
    As a JavaScript library, Intro.js requires users to have JavaScript enabled in their browsers, which might not be the case for all users.
  • Potential for User Overload
    Overusing or poorly implementing Intro.js guides can overwhelm users, leading to reduced engagement or missed information.
  • Limited Free Version
    The free version of Intro.js offers limited features compared to the paid plans, which may restrict use for developers not willing to pay for premium features.
  • Learning Curve
    While it is user-friendly, new users may encounter a learning curve when trying to implement advanced customizations or complex tours.

Appcues videos

Appcues - Product-Led Growth Review

More videos:

  • Review - Growth Talks #11 - Appcues & Userpilot - Homepage & Pricing Review - user onboarding apps!
  • Tutorial - How to Nail User Onboarding - Appcues

Intro.js videos

Intro.js: Onboard New Users with a Quick Wizard

More videos:

  • Review - Add a Step-by-Step guide to your Website with intro.js

Category Popularity

0-100% (relative to Appcues and Intro.js)
User Onboarding And Engagement
User Engagement
83 83%
17% 17
User Experience
85 85%
15% 15
Digital Adoption
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Appcues and Intro.js

Appcues Reviews

15 best user onboarding software you need to try in 2023
It probably scores a little higher than Userpilot in terms of its visual styling and customization options, which are very easy on the eye. Appcues would be a good choice if you’re onboarding a design, ecommerce, or creativity tool. Among its clients are content-creation tool Writer and video collaboration platform Frame.io.
8 Best Usetiful Alternatives and Competitors That Are More Professional
Appcues’s analytics isn’t much different from it’s close competitors, such as UserGuiding or Pendo. You can see al the data of your guides, surveys, checklists, and so on. What makes Appcues’s analytics strong are the “journeys” and “experiments” features, which allow you to play with custom parameters and dive deep into details.
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its A/B testing and optimization features enable continuous improvement of user experiences. If you're seeking a no-code solution with powerful optimization capabilities, Appcues is an attractive option.
Source: helpjuice.com
Appcues Alternatives and Competitors
Even though it’s a “no-code” software, Appcues is not as easy-to-use as you might expect. If you have a small team with limited time, Appcues might not be for you because it still requires some time to be invested in the platform before you can effectively create onboarding flows. For the startups and SME’s Appcues might be on the expensive side of the onboarding tools.

Intro.js Reviews

15 best user onboarding software you need to try in 2023
The free version offers tooltips and screen portion highlights, which might suffice if your app is relatively straightforward. However, Intro.js is designed to be cut and pasted into your app’s code to create onboarding functions it wouldn’t otherwise have. Therefore, you’ll still need to have built a basic onboarding workflow ready.
8 Best Usetiful Alternatives and Competitors That Are More Professional
The onboarding elements are very limited, so any user onboarding designed with Intro.js will not be likely to satisfy every need of a user.
Source: userguiding.com

Social recommendations and mentions

Based on our record, Intro.js seems to be more popular. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Appcues mentions (0)

We have not tracked any mentions of Appcues yet. Tracking of Appcues recommendations started around Mar 2021.

Intro.js mentions (15)

  • 7 best product tour JavaScript libraries for frontend apps
    Intro.js is an open source JavaScript library that provides an easy way to create simple and effective product tours. It has an approximate file size of 12.5 KB, so it’s a lightweight library that makes building simple walkthroughs easy: One of the key features of Intro.js is its customizability. It allows you to tailor your tours to align with your application's branding by offering various themes and... - Source: dev.to / 9 months ago
  • Guided Tours Solution for Your Web Application
    Intro.js like the others offers a rich set of features such as customizable steps and tooltips, keyboard navigation, theming, progress indicators and more. Like others, this library also has extensive documentation. Intro.js has open source licence under AGPL v3 and a commercial licence with different price plans. - Source: dev.to / about 1 year ago
  • Need Help With Website Guide
    Intro.js might be what you’re looking for. Source: almost 2 years ago
  • Button pop up with Java and CSS
    Everything in the browser works with just CSS, JavaScript and HTML. There are JavaScript libraries for things like you are describing, if you are able to customize your site with JS - you should be able to use some of them. For example this one: https://introjs.com/. Source: about 2 years ago
  • How come 1 cookie expires and the other one is not?
    For context, I'm using introjs to make a small tour in my website in 2 different pages. I'm making a cookie wheather a user has visited the page so I can only show the tour only once. My issue is that one cookie sets up with an expiration of 400 days as its supposed to be and the other one stays Session only but both are made from the exact same function with the exacth same parameters. Source: over 2 years ago
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What are some alternatives?

When comparing Appcues and Intro.js, you can also consider the following products

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

ShepherdJS - Guide your users through a tour of your app.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Userpilot - Product user experience software for product & UX teams