Software Alternatives, Accelerators & Startups

Intercom VS Wasabi Cloud Object Storage

Compare Intercom VS Wasabi Cloud Object Storage and see what are their differences

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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Wasabi Cloud Object Storage logo Wasabi Cloud Object Storage

Storage made simple. Faster than Amazon's S3. Less expensive than Glacier.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Wasabi Cloud Object Storage Landing page
    Landing page //
    2025-04-16

Wasabi Hot Cloud Storage is a scalable, cloud-based object storage service for various applications. It allows storing any type of data in any format, offering high-performance, reliability, and security at a minimal cost. Ideal for individuals and organizations seeking affordable, dependable data storage, Wasabi provides a highly durable and fault-tolerant infrastructure, ensuring data is always accessible and protected. With features like immutable buckets, versioning, and encryption, Wasabi ensures data integrity and security, making it a trusted choice for businesses and individuals alike.

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Wasabi Cloud Object Storage

Website
wasabi.com
Release Date
2015 January
Startup details
Country
United States
City
Boston
Founder(s)
David Friend
Employees
100 - 249

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Wasabi Cloud Object Storage features and specs

  • Cost-Effective
    Wasabi offers competitive pricing for cloud storage without any hidden fees, making it a cost-effective option for businesses of all sizes.
  • High Performance
    Wasabi provides high-speed data retrieval and upload, which is ideal for applications requiring fast access to stored data.
  • Simple Pricing Model
    There are no fees for egress or API requests, which simplifies budgeting and cost management.
  • Scalability
    Wasabi's storage solutions can scale to meet the needs of growing businesses, providing flexibility as data storage requirements increase.
  • Security
    Wasabi offers strong security features, including data encryption both in transit and at rest, ensuring the safety of stored data.
  • S3 Compatibility
    Wasabi's storage service is compatible with the Amazon S3 API, making it easier for users to integrate with existing tools and workflows.

Possible disadvantages of Wasabi Cloud Object Storage

  • Limited Services
    Compared to larger cloud providers like AWS or Google Cloud, Wasabi focuses primarily on storage and offers fewer ancillary services and features.
  • Geographical Availability
    Wasabi has fewer data center locations worldwide compared to major competitors, which might impact performance for users in certain regions.
  • Customer Support
    While Wasabi offers customer support, it may not be as comprehensive or as responsive as the support provided by larger cloud service providers.
  • Ecosystem Integration
    Although it supports S3 compatibility, Wasabi might not integrate as seamlessly with other cloud ecosystem services beyond storage.
  • No Free Tier
    Unlike some competitors, Wasabi does not offer a free tier for basic storage needs, which could be a drawback for small businesses or startups.

Analysis of Intercom

Overall verdict

  • Yes, Intercom is generally viewed as a good solution for businesses seeking to improve customer communication and support. Its robust features and flexibility make it a strong contender in the customer engagement space.

Why this product is good

  • Intercom is considered a good platform because it offers a comprehensive suite of tools for customer engagement. It integrates messaging, live chat, and help desk functionalities, providing a seamless experience for both users and customers. The platform is known for its user-friendly interface, customization options, and advanced integration capabilities with various third-party applications.

Recommended for

    Intercom is recommended for businesses of all sizes that wish to enhance their customer service and communication strategies. It is particularly beneficial for companies that want to offer personalized customer interactions through messaging, automate customer support processes, and gain insights from customer interactions. It's suitable for SaaS businesses, e-commerce platforms, and tech startups that prioritize customer experience.

Analysis of Wasabi Cloud Object Storage

Overall verdict

  • Wasabi Cloud Object Storage is a strong option for businesses looking for affordable and easy-to-use cloud storage. Its predictable pricing and robust performance make it particularly attractive for organizations that require frequent data access or those with fluctuating storage needs.

Why this product is good

  • Wasabi Cloud Object Storage is often praised for its affordability and simplicity compared to other cloud storage providers. It offers a flat-rate pricing model without egress fees, making it cost-effective for businesses that need to frequently access their data. Wasabi is also recognized for its high-speed performance and data integrity features, such as eleven nines of durability and immutability options to protect against accidental or malicious data deletion.

Recommended for

  • Businesses seeking cost-effective cloud storage without unexpected charges.
  • Organizations that need to frequently access or transfer large volumes of data.
  • Companies requiring secure data storage with features like data immutability and high durability.
  • Users looking for a straightforward alternative to more complex storage solutions.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Wasabi Cloud Object Storage videos

Introduction to Wasabi Hot Cloud Storage

More videos:

  • Review - Introduction to Wasabi Hot Cloud Storage (August 2021) | Wasabi

Category Popularity

0-100% (relative to Intercom and Wasabi Cloud Object Storage)
Customer Support
100 100%
0% 0
Cloud Storage
0 0%
100% 100
CRM
100 100%
0% 0
Cloud Computing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Wasabi Cloud Object Storage

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Wasabi Cloud Object Storage Reviews

7 Best Amazon S3 Alternatives & Competitors in 2024
Wasabi hot storage differentiates itself against industry giants like Amazon S3 by offering storage that’s six times faster and up to 80% cheaper.
Wasabi, Storj, Backblaze et al, are promising 80%+ savings compared to Amazon S3... What's the catch?
On the surface, Wasabi looks appealing with a simple pricing structure ($5.99/TB/mo) that comes with free egress and free operations. How can Wasabi afford this, you ask? Well, their business model relies on their user-base keeping their data stored (and unchanged) for some time and not consuming more than their fair share of resources, which they regulate via a handful of...
Source: dev.to

Social recommendations and mentions

Based on our record, Wasabi Cloud Object Storage should be more popular than Intercom. It has been mentiond 70 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 7 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

Wasabi Cloud Object Storage mentions (70)

  • Using ColdFusion to Generate Pre-Signed Wasabi Download URL
    There was an internal decision to use Wasabi Cloud Storage instead of Amazon S3 and I needed to use ColdFusion to generate a pre-signed URL to allow access to AI-generated content for a limited time. I had used the Sv4Util.cfc and aws-cfml libraries before with Amazon and thought it was just as simple, but I got confused somewhere along the way and it just wasn't working. - Source: dev.to / 3 months ago
  • How much 1 TB of egress costs by cloud provider
    This table is missing Wasabi [0], which has free egress. [0]: https://wasabi.com. - Source: Hacker News / over 1 year ago
  • What makes backblaze better than some of the other options out there?
    Backblaze is great because it's a set price, unlimited, and I don't have to think twice about it. I use Arq to backup my machine + external drives (several drives with lots of photos) to my local NAS. Was sending data to Wasabi, but the costs got out of control. I can purchase a year's worth of Backblaze + the 1 year revision upgrade for much, much less of what I was paying at Wasabi. Source: about 2 years ago
  • The NixOS Foundation’s Call to Action: S3 Costs Require Community Support
    What about looking at Wasabi? It’s $5.99 per TB per month https://wasabi.com. - Source: Hacker News / about 2 years ago
  • A web application that will need to store lots of image files. The company wants to use Dropbox for image storage. Is this okay?
    No, use AWS S3 or https://wasabi.com/ if you are worried about cost. Source: about 2 years ago
View more

What are some alternatives?

When comparing Intercom and Wasabi Cloud Object Storage, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Amazon S3 - Amazon S3 is an object storage where users can store data from their business on a safe, cloud-based platform. Amazon S3 operates in 54 availability zones within 18 graphic regions and 1 local region.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Backblaze - Backblaze's remote backup automatically backs up your data to our secure datacenter.

Drift - A messaging app that helps you grow your business.

Google Cloud Storage - Google Cloud Storage offers developers and IT organizations durable and highly available object storage.