Software Alternatives & Reviews

Backblaze VS Intercom

Compare Backblaze VS Intercom and see what are their differences

Backblaze logo Backblaze

Backblaze's remote backup automatically backs up your data to our secure datacenter.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Backblaze Landing page
    Landing page //
    2023-10-17
  • Intercom Landing page
    Landing page //
    2023-07-05

Backblaze videos

Backblaze Review - I ALMOST LOST IT ALL!

More videos:

  • Tutorial - BackBlaze Backup Review and Tutorial 2020
  • Review - The Ultimate Cloud Storage Backup Option - Backblaze

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Backblaze and Intercom)
Backup And Disaster Recovery
Customer Support
0 0%
100% 100
Cloud Storage
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Backblaze and Intercom

Backblaze Reviews

Wasabi, Storj, Backblaze et al, are promising 80%+ savings compared to Amazon S3... What's the catch?
When you use a Big 3 provider, like Azure Blob Storage or Amazon S3, you’re often paying for reliable storage that a vast swath of enterprises with low-risk tolerance can bet the farm on. Azure has a wide range of options for replication (which has a considerable impact on the reliability of your storage), including LRS (Low Redundancy Storage) if you want to save some cost....
Source: dev.to
Raising Prices is Hard
Every time a person leaves Backblaze we send one final email thanking them for their time with us, wishing them well, and asking if they have any feedback. Those emails go directly into our ticketing system where I read all of them every month to get a picture of why people are leaving Backblaze. Sometimes they are reasons we cannot address, but if we can, they go on our...
Google Drive Alternatives: 10 Best Cloud Storage Services
Thus if you have some sensitive files, you can choose not to upload them to the cloud. Once you set up the service, everything happens automatically without you having to do anything. The only problem with this service will happen once you want to restore your data, as your backup over time can become really large and it will take a long time to download it all. Apart from...
Source: beebom.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Backblaze should be more popular than Intercom. It has been mentiond 41 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Backblaze mentions (41)

  • What is this red exclamation mark in my Mac preferences view?
    I've been seeing this red exclamation mark in my Backblaze preferences view on my Mac. When I click it, it only takes me to my account view on backblaze.com. Obviously, it's intended to indicate that something isn't right, but I get no information. I recently deleted my existing backup and am starting fresh with my personal machine and two external drives. I'm running 8.5.0.660 (20230127194041) on Ventura 13.1.1 (a). Source: 12 months ago
  • Unable to login
    What seems to be happening here is that the OP's ISP is blocking backblazeb2.com (where the API servers and all the files are), but allowing backblaze.com (where the login page is). Source: 12 months ago
  • Best Cloud Storage for 4 TB data (EU - IT) MAC
    For more than that or for more fractioned billing, I'd suggest using Backblaze (neat price comparison https://www.vmwareblog.org/looking-affordable-cloud-storage-aws-vs-azure-vs-backblaze-b2/). They charge for data retrievals like 2 cents per GB. Source: over 1 year ago
  • Collaborative image-storage solution
    I was going to mention Backblaze or Wasabi first. Yet I can see that this is the question about both data organization and storage. Source: over 1 year ago
  • Cheap SSDs from Aliexpress for long term storage of photos and videos?
    For redundancy, why don't you look at one more copy of your data or what you believe to be important in cloud? Wasabi or Backblaze look like perfect candidates to me. You could sync data to cloud and backup NAS with rclone. Yes, it looks like a deviation of 3-2-1 backup rule. Source: over 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Backblaze and Intercom, you can also consider the following products

CrashPlan - CrashPlan for Small Business backup software offers the best way to back up and store business & enterprise data securely - offsite, onsite & online in the Cloud.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ManageWP - ManageWP is a service for bloggers, site owners and web based companies helping them manage multiple WordPress sites from one dashboard.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MiniTool Partition Wizard - As a partition magic alternative, Minitool Partition Wizard is the latest partition manager software which be used to manage partition on Windows 10/8/7/XP and Server 2003/2008/2012.

Drift - A messaging app that helps you grow your business.