Software Alternatives, Accelerators & Startups

Intercom VS Vultr

Compare Intercom VS Vultr and see what are their differences

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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Vultr logo Vultr

VULTR Global Cloud Hosting - Brilliantly Fast SSD VPS Cloud Servers. 100% KVM Virtualization
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Vultr Landing page
    Landing page //
    2022-10-07

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Vultr features and specs

  • Global Data Centers
    Vultr offers numerous data centers worldwide, enabling users to host their services closer to their target audience, which can improve speed and reliability.
  • Scalability
    Vultr enables seamless scaling of resources, allowing users to start modestly and upgrade as their needs grow without significant downtime.
  • Competitive Pricing
    Vultr provides competitively priced plans, including affordable entry-level options, making it accessible for small businesses and startups.
  • High Performance
    With SSD-based storage and high-performance networking, Vultr offers strong performance and quick load times for applications and websites.
  • User-Friendly Interface
    The Vultr control panel is intuitive and user-friendly, enabling users to deploy and manage their instances with ease.
  • Wide Range of Services
    Vultr offers various services, including compute instances, block storage, and dedicated servers, accommodating diverse hosting needs.
  • Custom ISO Support
    Users can upload their custom ISOs, which provides greater flexibility in deploying operating systems and specialized software.

Possible disadvantages of Vultr

  • Limited Customer Support
    Vultr's customer support options may be limited as it primarily relies on ticket-based support, which can result in slower response times for urgent issues.
  • No Free Tier
    Unlike some competitors, Vultr does not offer a free tier, which could be a deterrent for developers looking to test the platform without incurring costs.
  • Complex Pricing Structure
    Customers may find Vultr's pricing structure somewhat complex, especially when factoring in additional costs for features like bandwidth and snapshots.
  • Lack of Advanced Managed Services
    Vultr primarily offers unmanaged services, which may require more hands-on management and maintenance from users compared to other providers with advanced managed services.
  • Variable Performance Metrics
    Some users report variability in performance metrics, especially under high load conditions, which could affect critical applications.
  • Limited Pre-configured Options
    While Vultr provides flexibility, it has fewer pre-configured, out-of-the-box solutions for popular applications compared to its competitors.

Analysis of Intercom

Overall verdict

  • Yes, Intercom is generally viewed as a good solution for businesses seeking to improve customer communication and support. Its robust features and flexibility make it a strong contender in the customer engagement space.

Why this product is good

  • Intercom is considered a good platform because it offers a comprehensive suite of tools for customer engagement. It integrates messaging, live chat, and help desk functionalities, providing a seamless experience for both users and customers. The platform is known for its user-friendly interface, customization options, and advanced integration capabilities with various third-party applications.

Recommended for

    Intercom is recommended for businesses of all sizes that wish to enhance their customer service and communication strategies. It is particularly beneficial for companies that want to offer personalized customer interactions through messaging, automate customer support processes, and gain insights from customer interactions. It's suitable for SaaS businesses, e-commerce platforms, and tech startups that prioritize customer experience.

Analysis of Vultr

Overall verdict

  • Overall, Vultr is a solid choice for those seeking cloud hosting services. While it may not be perfect for everyone, its combination of performance and affordability makes it a strong contender in the market.

Why this product is good

  • Vultr is considered good by many users due to its reliable infrastructure, competitive pricing, and wide array of services. It offers data centers around the globe, allowing for flexible and scalable cloud solutions. Additionally, its user-friendly interface and responsive customer support are often highlighted as positives.

Recommended for

    Vultr is recommended for small to medium-sized businesses, developers looking for scalable solutions, and anyone in need of affordable cloud hosting with a global footprint. It may also be a good fit for startups and individuals seeking reliable virtual private servers and cloud computation facilities.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Vultr videos

Vultr Cloud Server Review

More videos:

  • Review - SITEGROUND VS VULTR REVIEW 🤑 HONEST 💯 PROMO CODES
  • Review - Digital Ocean VS Vultr VS Linode for Don't Starve Together Dedicated Servers

Category Popularity

0-100% (relative to Intercom and Vultr)
Customer Support
100 100%
0% 0
Cloud Computing
0 0%
100% 100
CRM
100 100%
0% 0
Cloud Infrastructure
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Vultr

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Vultr Reviews

Best Linux VPS [Top 10 Linux VPS Provider 2024]
Like DigitalOcean, Vultr can be hard to navigate through. They offer many different VPS services that can confuse you if you need a standard Linux VPS. Their prices vary from plan to plan, but they can get as high as $14.000 a month, depending on your needs. Vultr also has a strict policy about not offering a refund guarantee. If you are looking for a basic Linux VPS, Vultr...
Source: cloudzy.com
Top 50 Cheapest Cloud Services Providers | Affordable Cloud Hosting
Vultr is a low-cost cloud hosting service that offers monthly plans starting at $2.50. Vultr’s plans are very similar to DigitalOcean’s; in fact, Vultr’s cloud plans are more affordable. The most basic plan costs $2.50 per month and includes 20GB SSD storage, 512 RAM, 1 CPU core, and 500GB bandwidth. The next package costs $5 and includes a 25GB SSD, 1 CPU, 1024 RAM, and...
13 Best Windows VPS and Cloud Hosting Platform
Vultr servers are built on Intel core CPU and got multiple locations worldwide. There is no long-term contract.
Source: geekflare.com
Best Vultr Alternatives and Competitor Cloud Services of 2022
Scaleway is another well reputed Vultr competitor that offers cloud based solutions such as virtual instances, GPU instances, Bare metal cloud servers, Kubernetes Kapsule, and various block storage services. Similar to Vultr pricing, they also have cheaper prices as well as the best money value packages. Some large enterprises like Adobe, Dailymotion, Safran, Seloger, and...
Top 10+ Alternatives to DigitalOcean
Vultr is another DigitalOcean alternative that provides its cloud computing services with high-performance cloud servers. Vultr provides cloud computing services with its powerful control panel and APIs.

Social recommendations and mentions

Based on our record, Vultr should be more popular than Intercom. It has been mentiond 58 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 7 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

Vultr mentions (58)

  • Switching from Squarespace to WooCommerce. Not a dev.
    Vultr.com pick the $5 monthly plan and enable backup. Source: over 1 year ago
  • Recommendation request - no transfer limit and allows custom images, <=$10/mo
    Most reputable places out there will allow everything above (and match your budget), such as Linode, or Vultr (there are others). Source: over 1 year ago
  • Lamp Stack website
    I recommend Hetzner or Vultr as a VPS provider as they're cheap and I/my friends have had good experiences with them. Source: almost 2 years ago
  • VPS servers
    Am I allowed to use VPS servers from vultr to use honeygain. Source: about 2 years ago
  • Unlimited bandwidth vps cloud service in India?
    Linode (Mumbai) and DigitalOcean (Bangalore) each have a single DC in India, and Vultr has 3 (Mumbai, Bangalore, Delhi). Source: about 2 years ago
View more

What are some alternatives?

When comparing Intercom and Vultr, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DigitalOcean - Simplifying cloud hosting. Deploy an SSD cloud server in 55 seconds.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Linode - We make it simple to develop, deploy, and scale cloud infrastructure at the best price-to-performance ratio in the market.

Drift - A messaging app that helps you grow your business.

Amazon AWS - Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.