Software Alternatives, Accelerators & Startups

Intercom VS tray.io

Compare Intercom VS tray.io and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tray.io logo tray.io

Enterprise-scale integration platform
  • Intercom Landing page
    Landing page //
    2023-07-05
  • tray.io Landing page
    Landing page //
    2023-09-21

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

tray.io videos

Integrate Asana to Salesforce with Tray.io

Category Popularity

0-100% (relative to Intercom and tray.io)
Customer Support
100 100%
0% 0
Web Service Automation
0 0%
100% 100
CRM
100 100%
0% 0
Data Integration
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and tray.io

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

tray.io Reviews

Top 9 MuleSoft Alternatives & Competitors in 2024
Tray.io, one of the notified MuleSoft alternatives, is an IT process automation tool that seeks to optimize workflows and improve operational efficiency. With its continuous integration, automation capabilities, and centralized monitoring, Tray.io empowers your IT teams to streamline their IT processes and focus on other important tasks.
Source: www.zluri.com
The 7 Best Embedded iPaaS Solutions to Consider for 2024
Description: Tray.io offers an API integration platform that lets users configure complex workflows, integrate applications, and add customized logic. The product features a clicks-or-code configuration for hastened setup and a quick ramp-up experience for users as well. Tray also touts a universal connector for any RESTful API, full API access via custom fields, a growing...
15 Great Zapier Alternatives to Automate your Workflows
Positioning itself as an all encompassing “integration and automation platform,” Tray.io caters to large companies looking to sync data between cloud based services. Tray.io uses a drag-and-drop interface to build workflow, and with a library of 600+ app connectors, it holds its own against Zapier’s many 'Zaps'.
Source: paperform.co
7 Zapier Alternatives for Workflow Automation Worth Considering in 2022
Tray.io is an API integration and automation platform designed to automate tasks of the sales, marketing, and customer support fields in medium-sized businesses and large enterprises. This platform is arguably the top enterprise Zapier alternative for anyone looking for a robust platform.
Source: teckers.com

Social recommendations and mentions

Based on our record, tray.io should be more popular than Intercom. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

tray.io mentions (15)

  • How do you integrate your Shopify store with third-party tools and services?
    Use Integration Platforms: Tools like Zapier, Integromat, and Unified, AI-powered iPaaS for every team to automate at scale | Tray.io let you connect Shopify with other apps without coding. Source: 7 months ago
  • Reverse ETL recommendations?
    Check out tray.io - it's basically "more technical Zapier". Source: 11 months ago
  • Cashflow forecast based on client average days to pay
    Anaplan (anaplan.com) is an option as you'll need to setup an integration via tray.io. They are not add-ons but separate applications that will take your Xero data and replicate a copy of the data into Anaplan. Once the Xero data is in Anaplan you'll be able to do the detailed Cash Flow. I don't work for any of the companies discussed here. Source: over 1 year ago
  • Project management
    Check out tray.io they have connectors with Monday.com and Atera which can do alot of the heavy lifting. All you would need to do is create rules. Use Monday.com to house the information tied to the Atera Customer or Device. Source: over 1 year ago
  • Airtable Extension for Web Scraping
    The best way to do something like this would be to implement a tray.io, but I'd like to know if there's an extension or addon that can also tackle this workflow. Source: over 1 year ago
View more

What are some alternatives?

When comparing Intercom and tray.io, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Improvado.io - Improvado is an ETL platform that extracts data from 300+ pre-built connectors, transforms it, and seamlessly loads the results to wherever you need them. No more Tedious Manual Work, Errors or Discrepancies. Contact us for a demo.

Drift - A messaging app that helps you grow your business.

Integrator.io iPaaS by Celigo - Next-Generation iPaaS integration platform