Software Alternatives, Accelerators & Startups

Intercom VS TinyTake

Compare Intercom VS TinyTake and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

TinyTake logo TinyTake

Free 5 minutes recording and 2GB space and no youtube uploads, $29.95/year premium.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • TinyTake Landing page
    Landing page //
    2021-12-22

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

TinyTake features and specs

  • Ease of Use
    TinyTake features a very user-friendly interface, making it simple for users of all levels to navigate and utilize its functionalities.
  • Free Version Available
    There is a free version available that provides basic screen capture and recording functionalities, allowing users to try the software without any financial commitment.
  • Annotations and Markups
    Users can easily add annotations, comments, and markups to their captured images and videos, which is great for creating tutorials or providing feedback.
  • Cloud Storage
    TinyTake offers cloud storage for your captures and recordings, enabling users to easily share files and access them from different devices.
  • Integration with MangoApps
    TinyTake seamlessly integrates with MangoApps, allowing users who utilize both platforms to streamline their workflow.

Possible disadvantages of TinyTake

  • Limited Free Version
    The free version of TinyTake has limitations, including a 5-minute recording cap and restrictions on file size, which may not be sufficient for all users.
  • Watermark on Free Version
    Videos recorded using the free version are watermarked, which can be a significant downside if you are creating professional content.
  • Performance Issues
    Some users have reported performance issues such as lagging or crashing, especially when recording longer videos or using the software on older machines.
  • Limited Editing Features
    TinyTake provides basic editing features, but it lacks advanced editing functionalities that can be found in more robust software options.
  • Subscription Cost
    The cost of the subscription for the premium version can be a bit high, especially when compared to other similar tools in the market.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

TinyTake videos

TinyTake VideoAnnotation Tour

Category Popularity

0-100% (relative to Intercom and TinyTake)
Customer Support
100 100%
0% 0
Screen Recording
0 0%
100% 100
CRM
100 100%
0% 0
Screenshot Annotation
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and TinyTake

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

TinyTake Reviews

Top 8 Best Free Screen Recorders in 2024
Moreover, TinyTake has 2GB of free cloud storage for storing video recordings. It also has features for direct video exports to various sharing platforms and a web gallery for easy access and management of your captures. However, the accessible TinyTake version imposes a five-minute limit on your recordings.
Source: mixilab.com
11 Best Screen Recorders for Mac in 2023
Built by MangoApps, TinyTake is a simple screen capture and video recording software that enables you to capture images, record your screen, add comments, and share your generated content for free.
Source: mixilab.com
The Most Recommended 11 Screen Recorders for Windows 10/11 in 2023 [HOT]
For recorded screen video, you can mark, add text boxes, highlight or arrows, and blur out the screen part containing sensitive information. TinyTake supports recording videos up to 120 minutes in length. Tiny Take's built-in free online file viewer allows you to play videos, view images, read documents, and so on.
10 Best free screen recorder for mac no watermark
TinyTake for Mac is another free watermark-free Mac screen recording tool that supports screen recording and video recording, as well as video recording from a webcam. In addition, it provides cloud access, where you can add comments and share video or audio after recording.
Top 13 Free Snagit Alternatives For 2021
Sadly, it is only available for Windows. So, all you Mac and Linux users, we apologize on their behalf. Yet, we can’t be too hard on TinyTake. There aren’t too many free Snagit alternatives for windows that can record video along with images.
Source: screenrec.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

TinyTake mentions (0)

We have not tracked any mentions of TinyTake yet. Tracking of TinyTake recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and TinyTake, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Screencast-O-Matic - Free version Records up to 15 minutes, premium is $15/year.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Droplr - Droplr is a tiny application that aims at helping people share things easier.

Drift - A messaging app that helps you grow your business.

ConnectWise Control - ConnectWise Control is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.