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Intercom VS Thats Why App

Compare Intercom VS Thats Why App and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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  3. » Reviews
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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Thats Why App logo Thats Why App

That's Why is the best Real User Monitoring tool out there. We collect, analyze and display real user metrics and give you targeted advice that helps improve the user experience of your website or PWA. Interested? Try our free 14-day trial.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Thats Why App Landing page
    Landing page //
    2023-03-29

Deliver the best user experience using Real User Monitoring

All the insights you need to get the most out of your website at your fingertips.

Monitor Real User Experience

Don’t just track page views and conversions. Track Real user Experiences. Get detailed insights into the experiences your users have. Improve your website or Progressive Web App based on data that you can trust and increase conversions by providing a perfect user experience.

Track the Core Web Vitals

In 2021 the Core Web Vitals will be more important than ever. Google announced it will be a major ranking factor and it will be a visible indicator in the Google Search Results. That’s why it’s so important to track and optimize the Core Web Vitals of your website.

We care about privacy

We really do. That’s why we don’t track any Personal Identifiable Information (PII) or fingerprint your users. This way we comply with the General Data Protection Regulation but still offer detailed metrics which you can act on.

Start monitoring in no time

Implementing That’s Why is as easy as it gets. We offer multiple integrations with the most popular platforms.

  • Custom website? Add 1 line of HTML!
  • Using Google Tag Manager? Add 1 Tag!

Start monitoring today!

Intercom

Website
intercom.com
Pricing URL
Official Intercom Pricing
$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Ciaran Lee
Employees
500 - 999
Edit details

Thats Why App

Website
thatswhy.app
Pricing URL
Official Thats Why App Pricing
$ Details
paid Free Trial $7.0 / Monthly (10,000 Page views)
Platforms
Browser Web
Release Date
2020 December
Edit details

Intercom features and specs

No features have been listed yet.

Thats Why App features and specs

  • Data Retention: Minimum 90 days, up to 365 or higher.
  • Unlimited Teams : Yes
  • Unlimited Users: Yes
  • Unlimited Pages: Yes
  • Advanced Performance Insights: Yes

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Thats Why App videos

No Thats Why App videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Intercom and Thats Why App)

Intercom

Thats Why App

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
CRM
100 100%
CRM
0% 0
Performance Monitoring
0 0%
Performance Monitoring
100% 100

User comments

Share your experience with using Intercom and Thats Why App. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Thats Why App

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com

Thats Why App Reviews

  1. Helpful product

    After using That's Why for months now we see the added value of the product. That's Why helped us by improving our user experience with it's easy implementation, advanced dashboard, and easy to use detailed screens.

    👍 Pros:    Super fast|Helpful customer support|Affordable price|Easy to use|Detailed

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Thats Why App mentions (0)

We have not tracked any mentions of Thats Why App yet. Tracking of Thats Why App recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and Thats Why App, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Request Metrics - The easy way to track your Core Web Vitals and boost website performance.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SolarWinds Pingdom - With website monitoring from Pingdom, you will be the first to know when your website is down. No installation required. 14-day free trial.

Drift - A messaging app that helps you grow your business.

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

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