Software Alternatives, Accelerators & Startups

Intercom VS swagger.io

Compare Intercom VS swagger.io and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

swagger.io logo swagger.io

Swagger is an open source RESTapi Documentation Tool.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • swagger.io Landing page
    Landing page //
    2023-05-11

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

swagger.io videos

No swagger.io videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Intercom and swagger.io)
Customer Support
100 100%
0% 0
Documentation
0 0%
100% 100
CRM
100 100%
0% 0
API Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and swagger.io

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

swagger.io Reviews

Introduction to Doxygen Alternatives In 2021
Swagger io is a software application In the Documentation as a Service & Tools department of a technology stack. It is an open-source tool. Swagger io is an independent set of Javascript, CSS, and HTML tools from a Swagger-compliant API that dynamically produces paperwork and sandbox.
Source: www.webku.net
Doxygen Alternatives
Swagger io is a software In the Documentation as a Service & Tools division of a technology stack. It is an open-source tool. Swagger io is an independent set of Javascript, CSS, and HTML tools from a Swagger-compliant API that dynamically creates documentation and sandbox.
Source: www.educba.com

Social recommendations and mentions

Based on our record, swagger.io seems to be a lot more popular than Intercom. While we know about 81 links to swagger.io, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

swagger.io mentions (81)

  • Simplifying Angular Development with Swagger: A Step-by-Step Guide
    Swagger is a fantastic open-source toolset that's perfect for developing and describing RESTful APIs. It offers you a user-friendly interface to understand a service's capabilities without needing to dig into the code. It even provides a way for you to interact directly with the API, which means you get to test its functionality. - Source: dev.to / 2 months ago
  • Open API with Postman
    The API had an OpenAPI endpoint built with Swagger where I could download a JSON specification file for the API. - Source: dev.to / 2 months ago
  • Best Software Documentation Tools
    Swagger is a widely used tool for documenting and testing APIs. - Source: dev.to / 4 months ago
  • How to Automatically Consume RESTful APIs in Your Frontend
    Swagger is an open-source software framework that implements the OpenAPI Specification—an API description format for REST APIs. The OpenAPI Specification defines a standard, language-agnostic interface to HTTP APIs, enabling both humans and computers to discover and understand the capabilities of the API. - Source: dev.to / 4 months ago
  • Embracing API-First Development: Building the Future of Software
    Mocking and Testing: Once the API design is complete, developers create mock APIs to simulate the behavior of the actual services. This early testing phase helps identify any issues or mismatches between design and implementation before substantial development efforts are invested. Tools like Postman or Swagger are invaluable for API testing and validation. - Source: dev.to / 4 months ago
View more

What are some alternatives?

When comparing Intercom and swagger.io, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Doxygen - Generate documentation from source code

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Swagger UI - Swagger UI is a dependency-free collection of HTML, Javascript, and CSS assets that dynamically generate beautiful documentation from a Swag

Drift - A messaging app that helps you grow your business.

Apigee - Intelligent and complete API platform