Intercom
Zendesk
Freshdesk
Drift
LiveAgent
tawk.to
LiveChat
Crisp Chat
OpenMetal.io
LightEdge
Enterprise Cloud
Oracle Cloud Infrastructure
Tencent Cloud – International
Sidescale
VMware Cloud on AWS
Alibaba Cloud SSL Certificates Service
OpenMetal is the first company to offer an on-demand, open source hosted private cloud solution that is both affordable and easy to use.
OpenMetal’s platform is based on OpenStack, a leading open source cloud computing platform. This means that OpenMetal customers have access to the latest cloud computing technologies at a fraction of the cost of proprietary cloud solutions.
Many organizations are either building and maintaining their own private clouds, or using a mega-cloud provider. However, building and maintaining your own private cloud is complex and expensive, and the big public cloud providers can be costly and inflexible. We provide an open source alternative with lower costs, more transparency and control, and greater flexibility, all tailored to your unique needs.
Our fully hosted, dedicated bare metal servers provide another option for businesses looking for a hybrid or more dynamic infrastructure approach. Integrate with an OpenMetal cloud or take advantage of standalone bare metal to power even your most demanding workloads. Our powerful automation allows you to deploy and get to business faster.
Intercom OpenMetal.ioOpenMetal.io's answer:
OpenStack, Ceph
OpenMetal.io's answer:
OpenMetal was originally created by InMotion Hosting. InMotion had long used open source as a foundation and as the company grew and matured, they increasingly used larger and more complex open source systems.
Two of those systems, OpenStack and Ceph, became core to our business. As they did, we collectively realized that accessibility to these incredibly powerful systems was limited to a relative handful of small companies like us or very, very large organizations.
As the consolidation of IT into the hyper-scalers grew rapidly in recent years, their costs also become more clear. Putting aside the dangers of oligopolies, for now, these high costs began to create increasing frustration for all-sized companies with significant IT spending.
In 2021, many firms and analysts began to wake up to this danger to bottom lines and critical thought leaders began to take stances against “mega clouds”. A clear example from large investment firm Andressen Horowitz, titled “The Cost of Cloud, a Trillion Dollar Paradox“, broke this publicly.
In addition to the inherent problems of high costs from public clouds, we believe that the massive consolidation of infrastructure and software into a tiny set of public cloud providers is dangerous on numerous levels.
A balancing force of clouds, operated by smaller companies, smaller governments, and even individuals, is critical to the long term health of IT.
OpenMetal.io's answer:
Businesses of all sizes, from startups to large enterprises, have found success on OpenMetal Cloud.
Companies that are currently using public clouds, but are looking for a new cloud deployment model with more flexibility and control are ideal candidates for our platform. Other potential fits include businesses that are running their own on-premises infrastructure, but are looking to migrate to the cloud.
Our clients span a wide range of industries and use cases including SaaS providers, hosting and public cloud providers, managed service providers, and organizations that need to reduce cloud costs, find a public cloud alternative, build big data infrastructure, find S3 alternatives, run Kubernetes workloads, or launch large IaaS deployments.
OpenMetal.io's answer:
OpenMetal is the first company to offer an on-demand, open source hosted private cloud solution that is both affordable and easy to use. Our platform allows you to launch a production-ready, hyperconverged cloud in just 45 seconds - without the expensive hardware investment or steep learning curve. We’re on a mission to make OpenStack accessible to everyone.
Being based on OpenStack means that OpenMetal customers have access to the latest cloud computing technologies at a fraction of the cost of proprietary cloud solutions. No licensing fees and costs that are much lower than the larger cloud providers means more savings for our clients.
Our team is also committed to personal customer service. OpenMetal customers have direct access to our engineering and executive teams for onboarding support, troubleshooting, and integration assistance.
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom should be more popular than OpenMetal.io. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
This is the "business" trying to argue with other companies on reddit why they need to provide payment info to get something for free: https://openmetal.io. Source: 11 months ago
Shameless plug for my employer? https://openmetal.io. Source: 12 months ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
LightEdge - LightEdge is a compliant hosting, data protection, and colocation service that adhere to bi-lateral Safe Harbor principles and are fully compliant with EU data protection laws and regulations.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Enterprise Cloud - Enterprise Cloud is an enterprise IT operating environment by NTT Communications that combines dynamic cloud middleware, cloud service control, and software development platforms with a choice of elastic and highly secure infrastructure services.
Drift - A messaging app that helps you grow your business.
Oracle Cloud Infrastructure - Infrastructure-as-a-Service (IaaS) software for businesses