Software Alternatives, Accelerators & Startups

Intercom VS Ontraport

Compare Intercom VS Ontraport and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Ontraport logo Ontraport

The sales and marketing platform for growing businesses
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Ontraport Landing page
    Landing page //
    2022-06-17

Ontraport is a no-code business software that empowers service businesses to systemize and scale. Ontraport manages and automates the entire buying cycle, resulting in faster growth while freeing up business owners and teams to deliver more customer value. Ontraport’s full set of marketing, sales and business operations features include CRM, automation, payments, sales pipeline, web apps, tracking, email and SMS, landing pages, and membership sites. Service providers of all kinds — including consultants and agencies, coaches and advisors, and personal and professional service providers — trust Ontraport to achieve more growth with less work. For more information, visit www.ontraport.com.

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Ontraport

$ Details
$29.0 / Monthly
Release Date
-

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Ontraport videos

Ontraport Review: What Nobody Tells You About Ontraport

More videos:

  • Review - Ontraport Review 2020: What Nobody Tells You About This CRM & Marketing Software
  • Review - ONTRAPORT REVIEW 2020-best online course platform 2020

Category Popularity

0-100% (relative to Intercom and Ontraport)
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100
CRM
97 97%
3% 3
Marketing Automation
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Ontraport

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Ontraport Reviews

11 Best ActiveCampaign Alternatives [2022]: ActiveCampaign Competitors
A more robust full-scale CRM solution (integrates with everything), visual data analytics, and deep automation and tagging. You can start with a more basic CRM, but eventually you'll need something like Ontraport to continue scaling.
Resources20+ Non-Traditional Tools to Make Your Website
Free Landing Page http:// builder with forms. Ontrapages works great on all devices and browsers. The web-forms are customizable and can be integrated with major CRMs and email marketing systems. It allows users to create their own landing pages within minutes.
8 HubSpot Alternatives for Marketing Automation
I've noticed that many online businesses (coaches, course creators, infopreneurs, etc.) use Ontraport, because it offers ecommerce functionality to sell digital products and even offer subscriptions. It offers everything from order forms, one-click upsells, subscriptions, coupons, lead management, and CRM to power your online business from a "sales" perspective. In addition,...
The 11 Best Marketing Automation Software Tools in 2020
One of the most valuable things Ontraport offers is their focus on reporting and insights. While some tools can be a bit of a black box, Ontraport gives you a clear look at the performance of your campaigns.
6 HubSpot Alternatives You Should Switch To, Now
I personally think ONTRAPORT is a fantastic tool for small size businesses. It covers all features that any other solid software would provide. No wonder, it integrates with a variety of brands such as PayPal, WooCommerce, WordPress, Shopify, Facebook, PicReel, NMI, XERO, FreshDesk and WorldPay among others. Yes – the list is too long and complete with brand names any novice...
Source: sprout24.com

Social recommendations and mentions

Based on our record, Intercom should be more popular than Ontraport. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Ontraport mentions (1)

  • What's a good stack to replace Wordpress for Blogging, Landing Page, Email Campaigns, Membership Content?
    Https://ontraport.com offers all of those features on one platform. Source: almost 2 years ago

What are some alternatives?

When comparing Intercom and Ontraport, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ActiveCampaign - Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Agile CRM - Agile CRM (Customer relationship management) features modern CRM with marketing automation, social suite & web analytics, allowing small businesses to sell and market like the Fortune 500.

Drift - A messaging app that helps you grow your business.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.