Software Alternatives, Accelerators & Startups

Intercom VS MJML

Compare Intercom VS MJML and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MJML logo MJML

The open source framework for responsive emails
  • Intercom Landing page
    Landing page //
    2023-07-05
  • MJML Landing page
    Landing page //
    2019-01-26

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

MJML videos

Build Responsive Emails With MJML

More videos:

  • Review - Start to build responsive emails with MJML

Category Popularity

0-100% (relative to Intercom and MJML)
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100
CRM
100 100%
0% 0
Email Newsletters
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and MJML

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

MJML Reviews

11 Best Free HTML Email Template Builders & Editors (Reviewed & Compared)
MJML is a markup language. They have an open-source server that generates high-quality responsive HTML for emails.

Social recommendations and mentions

Based on our record, MJML seems to be a lot more popular than Intercom. While we know about 88 links to MJML, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

MJML mentions (88)

  • How To Build Your Own Newsletter App? р.2
    We’ll leverage Novu’s code-first workflow (Echo) approach in creating notification workflows within our codebase. Novu empowers you with the ability to integrate email, SMS, and chat template and content generators, such as React Email, and MJML into your app via code. - Source: dev.to / 3 days ago
  • Caniemail.com (like caniuse but for email content)
    What an excellent resource! (And yes Outlook is a pain!) We've tried building email templates for notifications for our apps where I work, and it has typically been a pain. We have since swapped to using mjml (https://mjml.io/) to build the templates, and it's working wonders. The output seems the be the most compatible with all different devices that we've tested on. The other tool we enjoy using is Litmus... - Source: Hacker News / 12 days ago
  • Simple HTML email template that works in outlook too
    I am using MJML and it’s relatively easy to build your described layout with snippets from the docs. https://mjml.io/. - Source: Hacker News / 3 months ago
  • Why Does Email Development Have to Suck? – Explaining all the <tr>'s and <td>'s
    Last time I had to deal with emails, I've used https://mjml.io/ and was very happy with it. You can version the templates, compile them as part of your build pipeline and it seems to do produce very _adequate_ HTML full of tables that looks good on all clients that we tested. - Source: Hacker News / 9 months ago
  • Gmail HTML Signature Woes and Befuddlement
    I suggest you look at https://mjml.io and see if their code holds better after forwards. Source: 11 months ago
View more

What are some alternatives?

When comparing Intercom and MJML, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Stripo - Stripo is an all-in-one email design platform. We enable our clients to build emails of any complexity, including interactive AMP emails, really fast and easy.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HTMLEmail.io - Responsive HTML email templates for startups & developers

Drift - A messaging app that helps you grow your business.

Unlayer - Embeddable email editor and page builder for SaaS and CRMs