Software Alternatives & Reviews

Intercom VS LimeCall

Compare Intercom VS LimeCall and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LimeCall logo LimeCall

The smartest way to generate and convert inbound leads instantly into qualified sales meetings and sales calls with Click-to-Call, Call Tracking, Voice Automation, and Call Scheduling.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • LimeCall Landing page
    Landing page //
    2023-08-26

Live calls will speed up your customer service and positively impact your sales. Use Live Callback within 28 seconds to assist your visitors exactly when they need it. This means more purchases and a higher average order value.

Customer retention is a key factor for the growth of any business. Click to call and callback does the following for you: Presents the human face behind your website Allows the customers to contact you on their terms and at their convenience, without any delay Provides informed service by agents who were preemptively briefed with caller information

Our features include the pre-built templates for: 1. Capture lead analytics 2. Protect customer privacy 3. Alerts & notifications 4. Personalized IVR 5. Personalized follow-ups 6. Lead Generation 7. Call recording 8. Call center & Inside sales team integration 9. Automated calls/SMS 10. Call Routing

Limecall Advantage: 1. High-level security 2. 24/7 Customer support & maintenance 3. 99.9% uptime 4. Call back within 28 seconds 5. Free International calls 7. Basic widget customization 8. Free performance report

Our Use Cases include: 1. Automotive 2. Real Estate 3. Travel 4. Software, IT & Technology 5. Finance & Insurance 6. Travel, Tourism & Aviation 7. SaaS 8. E-Commerce & Retail

Intercom features and specs

No features have been listed yet.

LimeCall features and specs

  • SMS notifications: Yes
  • Email notifications: Get notified
  • Desktop Notification: Yes
  • Export to CSV: You can export profile statistics and contact data to CSV
  • Lead Generation: Power search with smart scoring to identify the best matches
  • Advanced reports and statistics: Yes
  • Personalize your app: Customize your app the way you want
  • Widget Personalization: Yes
  • Caller ID: Yes
  • Caller Forms: Yes
  • Calendars: Scheduled calls, Leave message, Call recording, SMS follow-up, Retrying failed calls, Callback from dashboard
  • Security: User permissions, Country blocking, IP blocking, Blacklist number
  • Integrations: Wordpress, Zapier, Hubspot, Google Tag Manager, Slack, Zendesk, Freshdesk, Intercom, Rest & JS API, Dedicated integrations

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

LimeCall videos

No LimeCall videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Intercom and LimeCall)
Customer Support
100 100%
0% 0
Lead Generation
0 0%
100% 100
CRM
98 98%
2% 2
Help Desk
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and LimeCall

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

LimeCall Reviews

  1. The Best behavior Triggering Towards Visitors Additional Use of AI Engines

    Limecall services analyze the behavior of the services. Point up at the right moments while it is needed. It will show the customized score of the services towards the systems. Service provides you full access to the dashboards, lead history, team performance, and call recordings. All of the properties are shown in easy to access. It can easily integrate with the other SaaS Services like Slack and Google Analytics.

    🏁 Competitors: LeadMaster
    👍 Pros:    Lead generation|B2b leads|Lead qualification
    👎 Cons:    None

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

LimeCall mentions (0)

We have not tracked any mentions of LimeCall yet. Tracking of LimeCall recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and LimeCall, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Callpage - Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Novocall - Novocall converts web visitors into sales calls in seconds.

Drift - A messaging app that helps you grow your business.

LiveCall - LiveCall is a callback software that enables users to talk by voice with people who are currently visiting a website in 25 seconds.