Software Alternatives, Accelerators & Startups

Intercom VS Libro.fm

Compare Intercom VS Libro.fm and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Libro.fm logo Libro.fm

A digital audiobook platform for independent bookstores
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Libro.fm Landing page
    Landing page //
    2023-09-27

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Libro.fm

Website
libro.fm
Pricing URL
-
Release Date
-

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Libro.fm videos

Libro.fm Review | Best alternative to Audible??

More videos:

  • Review - Libro.fm vs. Audible || Which is better?

Category Popularity

0-100% (relative to Intercom and Libro.fm)
Customer Support
100 100%
0% 0
Books
0 0%
100% 100
CRM
100 100%
0% 0
App Store
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Libro.fm

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Libro.fm Reviews

We have no reviews of Libro.fm yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Libro.fm seems to be a lot more popular than Intercom. While we know about 87 links to Libro.fm, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Libro.fm mentions (87)

  • Is Christmas Carol not digital?
    Hi! My kids were just listening to the first chapter of A Christmas Carol offered on 24 Days of Yoto. Are they seriously not offering the rest of this as a digital download? Please tell me I'm missing it. The processing/shipping time of physical cards is not awesome to my city (like weeks) so for seasonal things like this it doesn't make sense for us unless I plan way ahead. I can't imagine they would miss... Source: 6 months ago
  • Audiobook platform for schools? Have been looking in vain.
    Hello all, does anyone know of a platform specifically made to cater to schools? I think Audible used to have one, but it's either discontinued entirely, or no longer available in Europe. I've found a couple made within educational systems (e.g. UK system) but not available to other countries. The closest I've come so far is libro.fm for business - waiting to hear back from them to see if it's suitable. I'm truly... Source: 7 months ago
  • It is important that ebooks be sold without DRM
    Big stores that sell DRM-free e-books: - https://www.ebooks.com/en-uk/drm-free/ - https://www.bloomsbury.com/uk/ Audiobooks: - https://libro.fm/ - https://www.downpour.com/ Other lists and tips: - https://libreture.com/bookshops/ - https://aperiodic.net/phil/archives/Geekery/where-to-get-ebooks/ (Here in Norway we've so far been lucky, I've yet to see e-books with DRM. There's ebok.no which does watermarks, but... - Source: Hacker News / 8 months ago
  • It is important that ebooks be sold without DRM
    Whenever I buy something, I start by trying to find a DRM-free version. ebooks.com has a whole section devoted to this (https://www.ebooks.com/en-us/drm-free/) and https://libro.fm exclusively sells DRM-free. Failing that, I mostly get things from my local library (via Libby). Conveniently, those all have weak DRM, so one could still build a personal library that way. - Source: Hacker News / 8 months ago
  • Cory Doctorow's new book on beating big tech at its own game
    A slight quibble: > They require mandatory DRM for every book sold, locking those books forever to Amazon's monopoly platform. If you break up with Amazon, you have to throw away your entire audiobook library. While it's true that your purchases are tied to your Amazon account, they are not tied to your audible subscription (if you have one). That's a nice touch. Even better, the DRM is trivially easy to... - Source: Hacker News / 11 months ago
View more

What are some alternatives?

When comparing Intercom and Libro.fm, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LibriVox - free public domain audiobooks

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Audible - Audible is the world’s largest provider of premium audiobooks and spoken word content.

Drift - A messaging app that helps you grow your business.

Audiobook Bay - Download unabridged audiobook for free or share your audio books, safe, fast and high quality!