Software Alternatives, Accelerators & Startups

Intercom VS Lemmy

Compare Intercom VS Lemmy and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Lemmy logo Lemmy

Federated link aggregator and Reddit alternative built with Rust
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Lemmy Landing page
    Landing page //
    2023-10-02

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Lemmy videos

Lemmy ~ 2010 Documentary

More videos:

  • Review - Chickenbacker/Rickenfaker Lemmy Bass review and sound samples
  • Review - Fake Product Reviews with Lemmy Part 4

Category Popularity

0-100% (relative to Intercom and Lemmy)
Customer Support
100 100%
0% 0
Social Networks
0 0%
100% 100
CRM
100 100%
0% 0
Social News
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Lemmy

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Lemmy Reviews

We have no reviews of Lemmy yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Lemmy seems to be a lot more popular than Intercom. While we know about 409 links to Lemmy, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Lemmy mentions (409)

  • Moderation on Lemmy is a fucking joke
    A few weeks a go I posted a meme with the caption "My wife out-drinking everyone at the table-- Our unborn son:" [picture of Tom the cat in the womb]. I understand abortion is a touchy subject for some people, but it's not like I was advocating for or against abortion. After that, I posted a meme complaining about the lack of specificity of the rules on Lemmy and that post also got removed. That's enough to let me... Source: 8 months ago
  • This whole lemmy universe has me quite confused, but I would like to utilize it. seeking assistance
    Im using the Jeroba app on android first of all. It just seems like lemmy is a complete and total mess. So many contradicting things Im seeing. And then theres instances and communities but apparently it "doesn't matter what instance you choose because you'll still have access to all other communities anyway". Well that is pretty much false. Like using lemmy.world for example. I'll search up for a linux community... Source: 10 months ago
  • I’m a fan of Squabbles, but the constant circlejerk over the developer is turning me off the site
    Signing up isn't complicated, people just get confused by what "federation" means... It doesn't matter what instance (or "server" if it's easier to understand) you sign up for. I'm on lemmy.world but I post and comment on lemmy.ml and 10-15 other instances all the time. Think of instances as "copies" with different users and posts, but they all interact with each other (with a few exceptions). Source: 11 months ago
  • I'm so lost. Is there an easy mode to the fediverse?
    Whereas the top three on my subscribed feed are from [Games@lemmy.world](mailto:Games@lemmy.world), [gaming@lemmy.ml](mailto:gaming@lemmy.ml) and [gaming@beehaw.org](mailto:gaming@beehaw.org). My subs on lemmy are mostly related to video games, but this points out something that confuses some folks coming over from Reddit - lemmy.ml and beehaw.org both have communities named "gaming" and they are separate... Source: 11 months ago
  • Division of labour : rest should be fair
    Lemmy has a lot of instances like lemmy.ml and lemmy.world, but you donnot need to register on all of them just register on one, and you can access all of them. Source: 11 months ago
View more

What are some alternatives?

When comparing Intercom and Lemmy, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Jerboa for Lemmy - Lemmy

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Reddit - Reddit gives you the best of the internet in one place. Get a constantly updating feed of breaking news, fun stories, pics, memes, and videos just for you.

Drift - A messaging app that helps you grow your business.

Tildes - A non-profit community site driven by its users' interests