Software Alternatives, Accelerators & Startups

Intercom VS Kiwix

Compare Intercom VS Kiwix and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Kiwix logo Kiwix

Kiwix enables you to have the whole Wikipedia at hand wherever you go!
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Kiwix Landing page
    Landing page //
    2024-01-31

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Kiwix videos

How to Access Wikipedia Offline using Kiwix (Knowledge Prep)

More videos:

  • Review - Offline Wikipedia on iPad using Kiwix
  • Review - Offline Wikipedia using Kiwix Reader for Windows 10

Category Popularity

0-100% (relative to Intercom and Kiwix)
Customer Support
100 100%
0% 0
Note Taking
0 0%
100% 100
CRM
100 100%
0% 0
Content Collaboration
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Kiwix

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Kiwix Reviews

We have no reviews of Kiwix yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Kiwix should be more popular than Intercom. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Kiwix mentions (13)

  • An Introduction to the WARC File
    Very helpful to know that! Zimit[1] also uses warc files as an intermediate step to producing Zim files. You can use these Zim files to read and search websites offline with the excellent app Kiwix[2]. I think 'Kiwix for Android' and the Kiwix PWA support Zim files made with Zimit, with the support with the desktop Kiwix application currently work-in-progress. Other information about archiving websites is... - Source: Hacker News / 4 months ago
  • Wikipedia exec salaries are sparking a debate on tech sector wages
    For the locally hosted part of it, you’re looking at Kiwix[1]. [1] https://kiwix.org/en/. - Source: Hacker News / 5 months ago
  • Wikipedia-grounded chatbot “outperforms all baselines” on factual accuracy
    Without article history and videos, it's small enough that many modern smartphones can have a local offline copy. http://kiwix.org/. - Source: Hacker News / 11 months ago
  • Downloadable resources?
    It is pretty massive, but you can get the whole thing in a .zim file from kiwix.org. I downloaded it from there and put it on all my units before shipping them out. Source: 11 months ago
  • Looking for the Ultimate Mathematics Reference Book
    You can also go to the Kiwix website (kiwix.org), and search for other mathematics websites under Download -> Contents. Here is the search result for English, Math. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Kiwix, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wikipedia - Wikipedia is a free online encyclopedia, created and edited by volunteers around the world and hosted by the Wikimedia Foundation.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Encyclopædia Britannica - Explore the fact-checked online encyclopedia from Encyclopaedia Britannica with hundreds of thousands of objective articles, biographies, videos, and images from experts.

Drift - A messaging app that helps you grow your business.

Oppia - Oppia is a free, open-source learning platform.