Software Alternatives, Accelerators & Startups

Intercom VS Gumroad

Compare Intercom VS Gumroad and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Gumroad logo Gumroad

An all-in-one solution to sell your work and grow your audience.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Gumroad Landing page
    Landing page //
    2023-04-24

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Gumroad videos

Gumroad Review & Tutorial: Should You Use it To Sell Your Products in 2019?

More videos:

  • Review - Gumroad Review - What It Is, Who It's For And How Much It Costs.
  • Review - Why you should sell on gumroad

Category Popularity

0-100% (relative to Intercom and Gumroad)
Customer Support
100 100%
0% 0
eCommerce
0 0%
100% 100
CRM
100 100%
0% 0
eCommerce Platform
0 0%
100% 100

User comments

Share your experience with using Intercom and Gumroad. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Gumroad

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Gumroad Reviews

8 Best Patreon Alternatives for Creators (2023)
Gumroad is a digital platform for artists to sell and distribute their products directly to their fans. Artists can create digital products such as e-books, music, videos, or works of art and set a price for them. And takes a small commission on each sale.
Source: talkbitz.com
Top 14 Gumroad Alternatives To Sell Digital Downloads!
As a creator, you know the importance of finding the right platform to sell your digital goods online. Gumroad has long been a popular choice, but the recent news that it has increased its price by over 300% has upset many creators. Gumroad will now charge a flat 10% platform fee for all its creators, plus an additional transaction fee between 3 -7% for payment processing....
Source: checkya.com
9 Gumroad Alternatives to help you get started asap
But the intangible point that is being missed is - These high volume sellers were the primary word of month for Gumroad and drove many users. Now Gumroad will miss that if they just make this move from revenue calculations. But I get it, its not a charity and it's a business. But for the love of Gumroad, it still hurts creators :)
11 Patreon Alternatives for Audience Monetization in 2023
Sell all of your products on your Gumroad page and add a Gumroad button to your own website.
Source: www.uscreen.tv
12+ Brilliant Patreon Alternatives to Monetize Your Audience
Gumroad is an e-commerce tool for content creators selling books, courses, music, and film.

Social recommendations and mentions

Based on our record, Gumroad seems to be a lot more popular than Intercom. While we know about 110 links to Gumroad, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Gumroad mentions (110)

  • Side Hustle Ideas for Developers in 2024
    Why not create reusable website templates with your favorite tech stack and sell them on platforms like Gumroad or Envato? I will start by selling website templates on Gumroad, I've read and seen it can be a highly profitable venture. - Source: dev.to / 28 days ago
  • Ask HN: Best way to sell $1 digital product?
    Not used it myself but https://gumroad.com springs to mind. - Source: Hacker News / 4 months ago
  • Bandcamp support is faltering – maybe you should download your music now
    I'm yet to try https://gumroad.com/ but have seen some producers move to after attracting copyright complaints on Bandcamp. - Source: Hacker News / 7 months ago
  • 20 ways for Developers to boost income 💰
    Monetize your expertise by creating and selling digital products. Platforms like Gumroad, Teachable, and Udemy provide avenues for sharing your knowledge. - Source: dev.to / 7 months ago
  • Has anyone used a fluid-type scale in their application?
    I've fallen in love with the way gumroad.com handles their scaling on the website based on the browser width and my goal is to mimic that. Source: 7 months ago
View more

What are some alternatives?

When comparing Intercom and Gumroad, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Sellfy - Sellfy is an easy to use but powerful e-commerce platform where you can sell digital, print on demand or subscription products. Use a Sellfy storefront to create a beautiful online store or embed a Sellfy shopping cart to your own website.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.

Drift - A messaging app that helps you grow your business.

Payhip - Sell digital downloads, courses, coaching, and more from one simple platform.