Software Alternatives, Accelerators & Startups

Intercom VS Greenshot

Compare Intercom VS Greenshot and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Greenshot logo Greenshot

Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Greenshot Landing page
    Landing page //
    2018-09-30

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Greenshot videos

My Greenshot Review 2017

More videos:

  • Tutorial - Complete Greenshot Tutorial for Beginners | Best Screen Capture Tool for Windows 10
  • Review - Greenshot Screenshot App Review

Category Popularity

0-100% (relative to Intercom and Greenshot)
Customer Support
100 100%
0% 0
Screenshot Annotation
0 0%
100% 100
CRM
100 100%
0% 0
Screenshots
0 0%
100% 100

User comments

Share your experience with using Intercom and Greenshot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Greenshot

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Greenshot Reviews

Top 13 Free Snagit Alternatives For 2021
Greenshot is a free and open source screen-capture tool that can serve as a Snagit free alternative for Windows 7. It is quite unfortunate that Greenshot is only compatible with Windows, but hey, it’s free, so we can’t judge.
Source: screenrec.com
15 Best Snagit Alternatives in 2020
Greenshot is an open source screen capture tool. This tool allows you to quickly capture screenshots of a selected region, window, or entire screen. It also helps you to capture scrolling web pages from the Internet Explorer and other browsers.
Source: www.guru99.com
30 Best Free Screen Capture Tools and Plugins
Greenshot can capture any region on the screen or a web page and present the options to annotate or highlight parts of the shot. Interestingly, it provides an option to save the file or upload it to Flickr or Picasa. But it runs only on Windows PC.

Social recommendations and mentions

Based on our record, Greenshot seems to be a lot more popular than Intercom. While we know about 116 links to Greenshot, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Greenshot mentions (116)

  • Help removing ads on https://getgreenshot.org/
    Just looking for filters to remove ad space on https://getgreenshot.org/. There is a space at the top on one on the right side. Thanks! Source: 6 months ago
  • How to get rid of the dialog box after print screen ?
    This is a program installed called Greenshot. It's a utility used for taking screenshots. If you want it to go away, you can uninstall greenshot. Source: 6 months ago
  • This guy just dropped the BEST MOD of the month and yall dont talk abt it ????
    Here's a useful free software for that https://getgreenshot.org/. Source: 11 months ago
  • I opened Start and I searched for Snipping Tool to capture this!
    I had to install Greenshot once for a class and now I use it for all of my screenshots. Source: 12 months ago
  • Little Visual coding problem, This variable doesnt transform, i also used it with "get variable" before and it wasnt a problem. I followed a tutorial. The first sc is me trying to make a camera follow the player (the second sc)
    Bro, don't take external screenshots of your monitor with bad lighting... Use something free like this to take internal screenshots: https://getgreenshot.org/. Source: 12 months ago
View more

What are some alternatives?

When comparing Intercom and Greenshot, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LightShot - The fastest way to take a customizable screenshot.

Drift - A messaging app that helps you grow your business.

Snagit - Screen Capture Software for Windows and Mac