Intercom VS GetHuman

Intercom Reviews

1. Eleanor Bennett    

   Digital Marketing Specialist at Logit.io | almost 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

GetHuman Reviews

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago

GetHuman mentions (48)

• Klarna says its AI assistant does the work of 700 people

  I used https://gethuman.com/ for a long time, which would describe numbers or phrases you can say to get to the operator. Great idea to have a bot do the work of waiting. - Source: Hacker News / 2 months ago

• "CEO replaced 90% of support staff with an AI chatbot"

  Check out https://gethuman.com/ if you haven't seen it already. Source: 10 months ago

• Ridiculous Hold Times

  Hey man, have you tried https://gethuman.com?? There’s an option for the VA, wondering if anyone has had success using this? Wouldn’t hurt to try. Source: 11 months ago

• What was normal 20-30 years ago, but is considered a luxury now?

  I used to use https://gethuman.com/ to skip to a person. It used to work all the time. These days I just keep mashing the keypad until it realizes I'm dumb and gives me a person. Source: 12 months ago

• Is calling customer service and getting an actual person a thing of the past? Been on hold for 40mins.

  Look at the website https://gethuman.com/ Before calling. Source: 12 months ago