Intercom
Zendesk
Freshdesk
Drift
LiveAgent
tawk.to
LiveChat
Crisp Chat
Exago
StatCounter
Histats
AFSAnalytics
Woopra
Clicky
Google Analytics
Matomo
Exago BI, a business intelligence solution specializing in ad hoc reporting, is designed for integration with SaaS applications. Its open API and fully customizable CSS facilitate seamless, 100% web-based embedding with no downloads or plugins required. Host applications can leverage the solution’s open API and fully customizable CSS to decide which BI elements to expose to which users, adding coded extensions to expand on the application’s out-of-box functionality. The software offers business users embedded reporting and dashboard design, complete with diagnostic analytics tools like drilldowns, conditional formatting, and interactive filtering.
Intercom ExagoIntercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
StatCounter - StatCounter is a simple but powerful real-time web analytics service that helps you track, analyse and understand your visitors so you can make good decisions to become more successful online.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Histats - Start tracking your visitors in 1 minute!
Drift - A messaging app that helps you grow your business.
AFSAnalytics - AFSAnalytics.