Software Alternatives, Accelerators & Startups

Intercom VS CMS

Compare Intercom VS CMS and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CMS logo CMS

Enterprise IT Management Suites
  • Intercom Landing page
    Landing page //
    2023-07-05
  • CMS Landing page
    Landing page //
    2023-05-12

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

CMS videos

CMS Compliance Review Program

More videos:

  • Review - Reviews about CMS
  • Review - Rs 4641/- एक दिन में कमाता हूँ मैं। Chadha Motor Sales CMS से टैक्सी लेकर चलाओ लाखों कमाओ। #cmstaxi

Category Popularity

0-100% (relative to Intercom and CMS)
Customer Support
100 100%
0% 0
Website Builder
0 0%
100% 100
CRM
100 100%
0% 0
Cloud Contact Center
0 0%
100% 100

User comments

Share your experience with using Intercom and CMS. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and CMS

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

CMS Reviews

We have no reviews of CMS yet.
Be the first one to post

Social recommendations and mentions

Based on our record, CMS should be more popular than Intercom. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

CMS mentions (16)

  • Insurance that will cover Mounjaro?
    ‘If Medicare, check cms.gov for specific plans that fit your eligibility. Source: about 1 year ago
  • “But I don’t want the gubberment to help me in any way!!!!!!!!!!!!!”
    Our country is also able to keep people people alive after major medical episodes, trauma, or chronic illness which then require expensive follow up care. Per capita spending on healthcare is around $8k per year (per cms.gov) However, health care spending for people 65 and older is closer to $19k per capita and their health care costs total 33.6% of all health care spending despite only being 15% of the population. Source: about 1 year ago
  • How can I legally purchase commercial health insurance policy if I am eligible for Medicare
    It's a straightforward payment decision, that look at the CPT procedure codes billed and verify the diagnosis codes from cms.gov map are found in the doctor's diagnosis codes. Source: over 1 year ago
  • Health Care Provider Took 6 Months to Provide Correct Bill - Sent Account to Collections Before Due Date
    I plan to pay the collection agency, dispute with the credit agencies, and file complaints against the health care provider with cms.gov as well as my insurance provider (for not respecting the contracted price). Source: over 1 year ago
  • Against Us: Obstructionist Insurance Companies
    This is, yet another, failure of government to understand f all of how things work. There are people in cms.gov and elsewhere, (including FDA), that know the system. Whomever helped craft this policy must have bypassed them or ignored them. The way to do this would have been the same as with vax or other things... Just guarantee the order levels direct to manufactures - for anything FDA approved and do so at a... Source: over 2 years ago
View more

What are some alternatives?

When comparing Intercom and CMS, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pointel Configuration Management Solution - Get ready to achieve your vision of delivering a better customer experience today.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Drift - A messaging app that helps you grow your business.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.