Software Alternatives, Accelerators & Startups

Intercom VS BuzzSumo

Compare Intercom VS BuzzSumo and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BuzzSumo logo BuzzSumo

BuzzSumo allows you to discover the most shared links and key influencers for any topic. It's free to use and you can run a search in seconds!
  • Intercom Landing page
    Landing page //
    2023-07-05
  • BuzzSumo Landing page
    Landing page //
    2023-10-11

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

BuzzSumo videos

What Is BuzzSumo? - Find Out In Just 3 Minutes!

More videos:

  • Review - Buzzsumo is More Awesome Than You Think: Here's Why
  • Review - Buzzsumo Topic Explorer Review - The Last Content Research Tool You Will Ever Need?

Category Popularity

0-100% (relative to Intercom and BuzzSumo)
Customer Support
100 100%
0% 0
Marketing Platform
0 0%
100% 100
CRM
100 100%
0% 0
Social Analytics
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and BuzzSumo

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

BuzzSumo Reviews

112 Best Chrome Extensions You Should Try (2021 List)
Digital marketers always need to mind how their computers are doing on social media platforms. BuzzSumo helps reveal the social engagement of any website. It also helps while searching for blog post ideas. You might be interested in top-performing content on the web that people do not mind sharing on social media and create a better version of it by yourself.
The 21 Best Ahrefs Alternatives (Free and Paid)
- BuzzSumo’s trend discovery feature lets SEO professionals identify viral trends in real-time for any location or topic. This way, you can stay at the top of trends that matter and that should play a role in determining your content strategy.
Source: enticehq.com
The best free and paid online monitoring tools for PR right now
Buzzsumo was built to look at how engaging your content is but I use my Buzzsumo account for monitoring coverage. You can track your own mentions by setting up an alert for your brand(s) and you’ll be emailed when the term is mentioned. It’s easy to share and amplify coverage from within the app. I also really like how in addition to being alerted to coverage, you can see...
The 5 Best Content Marketing Tools You Aren't Using
5. BuzzSumo. Wondering which online outlets or influencers are getting the most traction in your space? BuzzSumo to the rescue. Discover which content performs best for any topic or competitor in your space with analytics driven-insights. Compare shares on Facebook, LinkedIn, Twitter, Pinterest and Google+. Filter by content type (article, infographic, interview, video,...

Social recommendations and mentions

Based on our record, BuzzSumo should be more popular than Intercom. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

BuzzSumo mentions (18)

  • What is influencer marketing? 5 strategies for greater reach
    Find the right influencers: Not all influencers are created equal. You want to find people who have a large following in your target audience and who are respected in your industry. You can use tools like BuzzSumo and Ahrefs to find influencers who are relevant to your brand. Source: 10 months ago
  • What tools do you use for industry analysis?
    BuzzSumo: https://buzzsumo.com/ - Allows you to analyze content popularity and social media shares for a given topic or niche. This data can help you to understand what types of content are most popular with your target audience. Source: about 1 year ago
  • 5 Unconventional Social Media Marketing Strategies to Give Your Business a Boost
    Use Emotion to Your Advantage: BuzzSumo (https://buzzsumo.com/) is a website that can help you identify popular emotional triggers in your industry or niche, and Google Analytics (https://analytics.google.com/) can help you track how your content is resonating with your audience. Source: about 1 year ago
  • What Is Domain Authority And How To Make It Higher?
    You need to think about how you are going to distribute your content so it reaches as many people as possible. You can also reach out to influencers on social media. Use tools like BuzzSumo or Ahrefs to find influencers who have linked out to sites similar or competitive with yours. - Source: dev.to / over 1 year ago
  • Tell HN: You can't login to BuzzSumo without connecting your Facebook account
    Users need to mandatorily connect their Facebook account with https://buzzsumo.com (Content Research Platform) for verification. - Source: Hacker News / almost 2 years ago
View more

What are some alternatives?

When comparing Intercom and BuzzSumo, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Social Status - Automate your social media reporting

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Simply Measured - Simply Measured helps data hungry marketing & PR folks measure social media and create beautiful, custom reports in Excel and other formats.

Drift - A messaging app that helps you grow your business.

mention - Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks