Software Alternatives, Accelerators & Startups

Intercom VS Bus.com

Compare Intercom VS Bus.com and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Bus.com logo Bus.com

Organize charter busses for events
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Bus.com Landing page
    Landing page //
    2021-09-16

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Bus.com

Website
bus.com
Pricing URL
-
Release Date
-

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Bus.com videos

No Bus.com videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Intercom and Bus.com)
Customer Support
100 100%
0% 0
Transportation
0 0%
100% 100
CRM
100 100%
0% 0
Ride Sharing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Bus.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Bus.com Reviews

We have no reviews of Bus.com yet.
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Social recommendations and mentions

Based on our record, Bus.com should be more popular than Intercom. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Bus.com mentions (10)

  • I'm so confused, please help! the camp wristband are not supposed to come with camping already? why is divided in 2....help
    They intended this as a way for someone to purchase JUST a HL wristband to join another HL campsite and carpool with them. Alternatively if you JUST have a HL wristband you can camp in a tent only HL area but you still won't be able to drive your vehicle on site. You'll either need to park offsite and shuttle in (details TBD) or you'll need to take the EF shuttle (run through bus.com) from one of the... Source: 6 months ago
  • Shuttle Experience
    The shuttle was okay for me. Day 1 I had an extra shuttle pass and had tried to change the name on the ticket to my friend's name and bus.com said that the name change wasn't needed, just scan the ticket when you board. So I was a little relieved. When my friend tried to use the ticket, the shuttle guys were refusing to give him a wristband because the ticket didn't match his name. And we argued with them for a... Source: over 1 year ago
  • Shuttle
    Yep. Shuttle info probably in the new year. It's usually with bus.com and they have detailed info on where it picks up and drops off. Source: over 1 year ago
  • Questions for those flying in:
    When they release shuttle info (usually with bus.com) they list the EXACT location for where the shuttle picks up and drops off on the shuttle ticket page. Source: over 1 year ago
  • Help! Were all shuttles cancelled?!
    It looks like the only routes available on bus.com right now are from Philly and NY, but no DC or Baltimore. I'm haven't heard anything on why the bus company may have cancelled those routes but if I hear anything I'll post here. Source: almost 2 years ago
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What are some alternatives?

When comparing Intercom and Bus.com, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

RideCabin - The luxury moving hotel between SF & LA 🚌

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MagicBus - Dynamic ride matching and booking for vanpools, shuttles, and other shared transportation

Drift - A messaging app that helps you grow your business.

Uber - Uber is a website and mobile app that allows you to get a ride similar to a taxi service from your phone.