Intercom
Zendesk
Freshdesk
Drift
tawk.to
LiveAgent
LiveChat
Crisp Chat
AppFollow
Appbot
appfigures
AppReviewBot
App Annie
Trustpilot
ReviewFlowz
Reviews.io
AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organic app performance analysis, competitor research, app performance monitoring, and more.
AppFollow makes it easy to understand and elevate your app’s reputation. We help more than 100K+ users to utilize data across the app lifecycle to build successful apps with the power of our tools: -> app performance monitor; ->user review management; -> app growth acceleration; -> AI reply to reviews; -> AI automation -> AI summaries -> review management automation; -> a vast number of integrations with Salesforce, Zendesk, Slack, Helpshift, Tableau, and more.
Intercom AppFollowAppFollow's answer:
Customer Support Managers/ Product Managers/ Mobile Marketers/ Mobile App Developers
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Appbot - AI-powered sentiment analysis & text mining for app reviews and customer feedback. Appbot helps Product, Marketing & Support teams improve faster.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
appfigures - Cross-platform app store analytics for all of your mobile apps.
Drift - A messaging app that helps you grow your business.
AppReviewBot - Get new iOS App Store and Google Play Store reviews directly in Slack, Microsoft Teams or Mattermost as soon as they happen. Unlimited apps, every country.
