Software Alternatives, Accelerators & Startups

Intercom VS AgoraPulse

Compare Intercom VS AgoraPulse and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AgoraPulse logo AgoraPulse

An easy social media management tool that works with Facebook, Twitter, Instagram, LinkedIn, Google+, and YouTube. Start your free trial today!
  • Intercom Landing page
    Landing page //
    2023-07-05
  • AgoraPulse Landing page
    Landing page //
    2023-10-06

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

AgoraPulse videos

Agorapulse Review 2019 — Full Walkthrough and Tutorial

More videos:

  • Review - Agorapulse Review 🔥 The all in one tool for social media management 😍
  • Review - Agorapulse: Manage Social Media Accounts Like a Pro

Category Popularity

0-100% (relative to Intercom and AgoraPulse)
Customer Support
100 100%
0% 0
Social Media Tools
0 0%
100% 100
CRM
100 100%
0% 0
Social Media Marketing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and AgoraPulse

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

AgoraPulse Reviews

Agorapulse vs Eclincher: Which Social Media Management Tool Is Better?
Plus, with Agorapulse, you can create custom-designed reports that include specific metrics, timeframes, and data from multiple networks. You can set them up to run automatically at certain times each week or month, and you can even email them directly to your team or your clients. Those reports can also be downloaded as PDFs, CSV files, or PowerPoint presentations which...
Hootsuite vs Sprout Social vs Agorapulse: Which One Will Be Best for Your Social Media Needs?
Also, you won’t have to pay an exorbitant fee for quality customer support from Agorapulse. On Hootsuite, you have to pay $7,200 to receive 4/7 priority support provided by ”real live human support for any issue at any time of day.” (And we know from the above section that this support is substandard.)
Source: iag.me
ContentCal Alternatives: 10 Social Media Solutions That Outshine It
Agorapulse is ideal for social media management teams who are more focused on the analytics/reporting side of content than strictly collaboration and approval. It is also a quite pricey tool, making it a hard sell for up-and-coming outfits.
Source: planable.io
10 PromoRepublic Alternatives for Social Media Managers in 2022
Agorapulse is yet another of the PromoRepublic competitors that can make your brand gain popularity on social media. It provides a simple, user-friendly interface that can be implemented straight away.
6 Hootsuite Alternatives That You Should Explore in 2020
AgoraPulse enables you to manage all your social media posts or messages from one place. It does so by using a social media inbox, which is similar to an email inbox, that can also retain all your old conversations.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

AgoraPulse mentions (0)

We have not tracked any mentions of AgoraPulse yet. Tracking of AgoraPulse recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and AgoraPulse, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

Drift - A messaging app that helps you grow your business.

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.