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Interactive NPS Benchmarks – Delighted VS Customerville

Compare Interactive NPS Benchmarks – Delighted VS Customerville and see what are their differences

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Interactive NPS Benchmarks – Delighted logo Interactive NPS Benchmarks – Delighted

Enter your score, pick your industry, and compare your NPS

Customerville logo Customerville

Net Promoter Scores on steriods
  • Interactive NPS Benchmarks – Delighted Landing page
    Landing page //
    2023-06-19
  • Customerville Landing page
    Landing page //
    2023-09-05

Interactive NPS Benchmarks – Delighted features and specs

  • User-Friendly Interface
    Delighted provides an intuitive and easy-to-navigate platform for accessing NPS benchmarks, making it accessible even for users with minimal technical expertise.
  • Real-Time Data
    The platform offers real-time data updates, ensuring that users have access to the most current and relevant benchmark information.
  • Customization Options
    Delighted allows users to filter and customize the NPS data according to industry, region, or customer segment, providing tailored insights.
  • Comprehensive Coverage
    The benchmarks cover a wide range of industries and sectors, allowing users to find relevant data for their specific business needs.
  • Actionable Insights
    The platform not only provides benchmarks but also actionable insights and recommendations based on the data, helping businesses improve their NPS.

Possible disadvantages of Interactive NPS Benchmarks – Delighted

  • Cost
    Access to comprehensive NPS benchmarks through Delighted may require a subscription or additional fees, which could be expensive for smaller businesses.
  • Data Privacy Concerns
    Sharing customer feedback data with an external platform may raise privacy concerns for some businesses, especially those in sensitive industries.
  • Limited Customization for Niche Markets
    While the platform offers customization, businesses in very niche markets may find the available benchmarks less relevant to their specific needs.
  • Dependence on Data Accuracy
    The usefulness of the benchmarks is highly dependent on the accuracy and representativeness of the data collected by Delighted.
  • Learning Curve
    Despite its user-friendly interface, there may still be a learning curve for users unfamiliar with NPS metrics and analysis.

Customerville features and specs

No features have been listed yet.

Interactive NPS Benchmarks – Delighted videos

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Customerville videos

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3Qs - Max Israel - Customerville

Category Popularity

0-100% (relative to Interactive NPS Benchmarks – Delighted and Customerville)

Interactive NPS Benchmarks – Delighted

Customerville

User Experience
66 66%
User Experience
34% 34
Customer Feedback
61 61%
Customer Feedback
39% 39
Productivity
100 100%
Productivity
0% 0
Marketing
46 46%
Marketing
54% 54

User comments

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What are some alternatives?

When comparing Interactive NPS Benchmarks – Delighted and Customerville, you can also consider the following products

Interactive NPS Calculator (by Delighted) - Calculate your NPS easily with this interactive free tool.

NiceJob - Get more reviews and build an build an awesome reputation with NiceJob.

NPS for B2B SaaS - NPS surveys and analytics for B2B teams

GrowthScore.io - Collect Actionable Feedback and Boost Customer Satisfaction with NPS

NCS: NPS for your OKRs - Introducing the Net Confidence Score

Content Marketing for Drupal - More traffic for your Drupal websites by StoryChief

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