Software Alternatives, Accelerators & Startups

Inogic TextSMS4Dynamics VS Zendesk

Compare Inogic TextSMS4Dynamics VS Zendesk and see what are their differences

Inogic TextSMS4Dynamics logo Inogic TextSMS4Dynamics

TextSMS4Dynamics is a SMS integration solution for Microsoft Dynamics 365. The app enables you to communicate effectively with customers, prospects and business partners across the globe via SMS without leaving the CRM ecosystem.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Inogic TextSMS4Dynamics
    Image date //
    2024-02-13
  • Inogic TextSMS4Dynamics
    Image date //
    2024-02-13
  • Inogic TextSMS4Dynamics
    Image date //
    2024-02-13
  • Inogic TextSMS4Dynamics
    Image date //
    2024-02-13

Revolutionize communication with TextSMS4Dynamics!

TextSMS4Dynamics is an app that seamlessly integrates SMS with Microsoft Dynamics 365 CRM. In simpler terms, it allows you to send and receive text messages directly within your Dynamics CRM environment, which can be beneficial for both marketing and sales purposes. It offers features like two-way messaging, personalized templates, emoji & image sharing, message automation, and full conversation history. Enhance customer engagement, streamline workflows, and boost response rates - all within your CRM.

Overall, TextSMS4Dynamics aims to improve customer engagement, streamline communication workflows, and ultimately boost response rates by leveraging the power of SMS texting within your Dynamics CRM platform.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Inogic TextSMS4Dynamics features and specs

  • Two-Way Messaging: Yes
  • Automated Communication: Yes
  • Image and emoji sharing: Yes
  • Access Historical Conversations: Yes

Zendesk features and specs

No features have been listed yet.

Inogic TextSMS4Dynamics videos

SMS Integration for Microsoft Dynamics 365

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Inogic TextSMS4Dynamics and Zendesk)
Messaging
100 100%
0% 0
Customer Support
0 0%
100% 100
Business Text Messaging
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Inogic TextSMS4Dynamics and Zendesk

Inogic TextSMS4Dynamics Reviews

We have no reviews of Inogic TextSMS4Dynamics yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Inogic TextSMS4Dynamics mentions (0)

We have not tracked any mentions of Inogic TextSMS4Dynamics yet. Tracking of Inogic TextSMS4Dynamics recommendations started around Feb 2024.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Inogic TextSMS4Dynamics and Zendesk, you can also consider the following products

TxtSync - Reliable low cost SMS to power your SMS Marketing Campaigns. Easily integrate our SMS into your existing products and business workflows.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BulkSMS - SMS messaging service provider offering two-way SMS communication services.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

TextUs - TextUs is the leading businesses texting platform for professionals.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!