Software Alternatives, Accelerators & Startups

ingestAI VS Intercom

Compare ingestAI VS Intercom and see what are their differences

ingestAI logo ingestAI

Build next-gen AI-powered bots in any social & messaging app

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • ingestAI Landing page
    Landing page //
    2023-08-23
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

ingestAI videos

ChatGPT like bot in Discord within 3 minutes using IngestAI

More videos:

  • Tutorial - WhatsApp tutorial video with IngestAI
  • Review - ChatGPT like bot on Telegram in 2 minutes with IngestAI

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to ingestAI and Intercom)
AI
100 100%
0% 0
Customer Support
0 0%
100% 100
Chatbots
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using ingestAI and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare ingestAI and Intercom

ingestAI Reviews

We have no reviews of ingestAI yet.
Be the first one to post

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than ingestAI. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ingestAI mentions (3)

  • 🧰 AI Tools of the Day (6-28-23)
    Ingest AI - Build an AI knowledge base of what you know. Source: 11 months ago
  • Launch HN: Sidekick (YC W23) – AI support bot for developers
    Congrats on this launch! We at IngestAI[1] are in similar space albeit with different focus - we answer from all internal documentation in Slack/Discord/Whatsapp. We did a show hn just a few weeks ago[2] & has been wild since then - we have close to 10k+ users and counting. If you would like build slack/discord/whatsapp/telegram bots answer your customer questions from internal docs - please try us [1] :... - Source: Hacker News / about 1 year ago
  • AI is making it easier to create more noise, when all I want is good search
    The title makes it sound like those are mutually exclusive but I thought there was a bunch of services doing exactly what they are describing, all built on ChatGPT. E.g. https://ingestai.io/. - Source: Hacker News / about 1 year ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing ingestAI and Intercom, you can also consider the following products

ChatPDF - Chat with any PDF using the new ChatGPT API

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Chatbase - Build a ChatGPT-like chatbot from your knowledge base.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChatDOC - Chat with documents.

Drift - A messaging app that helps you grow your business.