Software Alternatives & Reviews

IBM Watson Assistant VS Intercom

Compare IBM Watson Assistant VS Intercom and see what are their differences


Watson Assistant is an AI assistant for business.

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
IBM Watson Assistant Landing Page
IBM Watson Assistant Landing Page
Intercom Landing Page
Intercom Landing Page

IBM Watson Assistant details

Categories
CRM Customer Support Customer Iteraction
Website ibm.com  
Pricing URL-

Intercom details

Categories
CRM Customer Iteraction Customer Messaging Customer Support Live Chat
Website intercom.com  
Pricing URL Official Intercom Pricing  

IBM Watson Assistant videos

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Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • - Intercom Software Review, Engage, Respond, Educate
  • - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to IBM Watson Assistant and Intercom)
14
14%
86%
86
8
8%
92%
92
100
100%
0%
0
5
5%
95%
95

Reviews

These are some of the external sources and on-site user reviews we've used to compare IBM Watson Assistant and Intercom

IBM Watson Assistant Reviews

We have no reviews of IBM Watson Assistant yet.
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Intercom Reviews

"Pay 880$ per month" - Intercom
I don't have any specific option to offer, but I do like to point out that since you're so well familiar with Intercom, they have now anchored your perspective and you compare everything to their feature set. Try to think if all these features are what make the difference for your customers? Perhaps just a simple chat/kb with minimum capabilities will be enough? Pethaps you...
11 Best Help Desk Software to Totally Check out in 2020!
Do not fret if you experience a steep learning curve. The guided product tour helps delve deeper to understand the help desk tool and make the most of it. Intercom also provides a list of efficient features to automate workflow to make it smarter and more effective. Some of the best features of Intercom includes customizable branding, autoresponders, mobile optimised emails,...
Looking for a better alternative to LiveChat?
Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!
Source: helpcrunch.com
The 36 Best Marketing Automation Tools to Use in 2020
All in all, Intercom is one of the most popular and preferred messaging platforms by SaaS companies. The cons of Intercom is that it gets expensive once you start to have a little bit more active users, and also, lacks a visual workflow builder similar to tools like Encharge and Autopilot, which limits the possibilities of customer journey creation. Last but not least,...
Source: encharge.io
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Intercom's support interface lets you jump between emails quickly, and reply in short, chat-style messages. On the right, you'll see the contact's full profile—including the last time they visited your site, the number of times they've used your app, and more. You can even integrate your support center into your mobile app with Intercom's iOS and Android code, and respond...
Source: zapier.com

What are some alternatives?

When comparing IBM Watson Assistant and Intercom, you can also consider the following products

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk Answer Bot - Chatbots

Drift - A messaging app that helps you grow your business.

Tars - TARS enables users to create chatbots that replaces regular old webforms.

LiveChat - LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

User reviews

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