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Hyperview VS SolarWinds Web Help Desk

Compare Hyperview VS SolarWinds Web Help Desk and see what are their differences

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Contents:
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  3. » Reviews
  4. » Alternatives

Hyperview logo Hyperview

DCIM software reinvented.
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SolarWinds Web Help Desk logo SolarWinds Web Help Desk

Simplify service management and asset management with SolarWinds® Web Help Desk™.
  • Hyperview Landing page
    Landing page //
    2023-02-28

Hyperview is the leading cloud-based Data Center Infrastructure Management (DCIM) platform designed to optimize and streamline the operations of modern data centers. Our state-of-the-art software platform empowers businesses to effectively manage their data center assets, reduce energy consumption, minimize downtime, and enhance overall performance.

The platform is used further to manage and monitor capacity, rack and floor space, asset lifecycles, asset health, power, energy, and temperature. Core features include Asset Management, Power Monitoring, Energy Management, Environmental Monitoring, and Capacity Planning, Carbon Footprint Reporting, and 3D Visualization.

  • SolarWinds Web Help Desk Landing page
    Landing page //
    2023-09-22

Hyperview

Website
hyperviewhq.com
Pricing URL
Official Hyperview Pricing
$ Details
paid Free Trial $600.0 / Annually (300 Assets)
Platforms
Browser REST API Web
Release Date
2020 January
Edit details

SolarWinds Web Help Desk

Website
solarwinds.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Hyperview features and specs

  • Asset Management
  • Asset Tracking RFID
  • Energy Management
  • Capacity Management
  • Environmental Monitoring
  • Power Monitoring
  • Rest API Integration
  • SaaS
  • Cloud-based
  • Cloud-based Infrastructure
  • Access Controls/Permissions
  • Multi-tenant

SolarWinds Web Help Desk features and specs

  • Comprehensive Ticket Management
    SolarWinds Web Help Desk offers a robust ticket management system that allows for efficient tracking, assignment, and resolution of support tickets, enhancing customer service and response times.
  • Automated Workflow
    The software supports automation of repetitive helpdesk tasks, enabling staff to focus on more complex issues and improving overall productivity.
  • Asset Management
    Built-in asset management features help in tracking and managing IT assets, providing a centralized view of asset information and lifecycle.
  • Integration Capabilities
    It can integrate with various third-party applications and platforms, allowing for seamless data exchange and expanded functionality.
  • Customizable Reporting
    Web Help Desk offers customizable reports that help in analyzing performance metrics and service quality, aiding data-driven decision making.

Possible disadvantages of SolarWinds Web Help Desk

  • Initial Setup Complexity
    Some users find the initial setup and customization of SolarWinds Web Help Desk to be complex and time-consuming, especially for those without technical expertise.
  • User Interface
    The user interface is sometimes considered dated and less intuitive compared to modern helpdesk software, potentially affecting user experience.
  • Pricing Structure
    The pricing can be a concern for small businesses or startups due to the cost associated with licensing and additional features.
  • Limited Mobile Access
    While there is mobile accessibility, it is limited in functionality compared to the desktop version, which could restrict flexibility for certain users.
  • Dependency on IT Expertise
    Maximizing the potential of all features may require a certain level of IT knowledge and experience, which could be a barrier for some users.

Analysis of Hyperview

Overall verdict

  • Hyperview is considered a good solution for businesses looking to streamline their mobile application development process. Its low-code environment reduces the complexity of app development, making it accessible to both technical and non-technical users.

Why this product is good

  • Hyperview is a platform designed for rapid application development, allowing teams to create mobile applications through a low-code approach. It is known for its ease of use, scalability, and the ability to accelerate development timelines. The platform provides a wide array of templates and integrations, making it a versatile tool for various industry needs.

Recommended for

  • Organizations looking for a low-code solution to speed up app development.
  • Teams that require a scalable platform capable of integrating with existing systems.
  • Developers and non-developers who want to collaborate efficiently on mobile app projects.

Hyperview videos

+ Add

Hyperview Cloud-based DCIM Software Demo

More videos:

  • Review - Title Fight - Hyperview ALBUM REVIEW
  • Review - New HYPERVIEW + 10 Bit Color // GoPro Hero 11 Review
  • Review - HyperView vs SuperView: GoPro 11 Mini Review
  • Review - Title Fight - Dust Collector (B-Side from Hyperview)

SolarWinds Web Help Desk videos

No SolarWinds Web Help Desk videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Hyperview and SolarWinds Web Help Desk)

Hyperview

SolarWinds Web Help Desk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Log Management
100 100%
Log Management
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hyperview and SolarWinds Web Help Desk

Hyperview Reviews

We have no reviews of Hyperview yet.
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SolarWinds Web Help Desk Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
With SolarWinds Online Help Desk, you can track assets from initial request to approval to final purchase and inventory entry. Its ability to interface with remote control software enables IT specialists to immediately start a remote session on any of the computers mentioned in their asset inventory. With just one click, you can begin a screen-sharing session with the remote...
Source: infraon.io
The Best Asset Management Software of 2017
Bottom Line: A lightweight combination of helpdesk and asset management features, SolarWinds Web Help Desk lacks a few features that larger organizations will need, but makes up for it with an easy-to-use user interface and a nice price.
Source: au.pcmag.com

What are some alternatives?

When comparing Hyperview and SolarWinds Web Help Desk, you can also consider the following products

Cyclr - Powerful SaaS integration toolkit for SaaS developers - create, amplify, manage and publish native integrations from within your app with Cyclr's flexible Embedded iPaaS.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Netumo - Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

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