Software Alternatives, Accelerators & Startups

Hyper VS Userback

Compare Hyper VS Userback and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Hyper logo Hyper

Extensible, cross-platform terminal built on open web standards.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • Hyper Landing page
    Landing page //
    2023-09-22
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Hyper

Website
hyper.is
Pricing URL
-
$ Details
Platforms
-

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Hyper features and specs

  • Cross-Platform
    Hyper is available for multiple operating systems, including Windows, macOS, and Linux, making it versatile for users on different platforms.
  • Extensibility
    Hyper is built on web technologies like JavaScript, HTML, and CSS, allowing users to customize and extend it with plugins and themes easily.
  • Modern UI
    It offers a sleek and modern user interface that is visually appealing and user-friendly.
  • Performance
    Despite being built on Electron, Hyper's performance is generally satisfactory for the majority of terminal tasks.
  • Ecosystem
    A rich ecosystem of plugins and themes is available, which enhances the terminal's functionality and customization options.

Possible disadvantages of Hyper

  • Resource Usage
    As an Electron-based application, Hyper can consume more memory and CPU compared to more lightweight terminal emulators.
  • Startup Time
    Hyper may have a slower startup time compared to native terminal applications because it initializes a lot of components at launch.
  • Complexity
    For users who are not familiar with web development technologies, customizing and extending Hyper might be challenging.
  • Stability
    Occasional bugs and crashes can occur, especially when using numerous plugins or custom configurations.
  • Native Feature Gaps
    Some of the features available in native terminal emulators might be missing or less optimized in Hyper.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Hyper

Overall verdict

  • Hyper is a good choice for users who value customization and a visually appealing interface over performance. While it may not match the speed and efficiency of native terminal applications, its flexibility and design appeal to those who are comfortable with and prefer Electron-based applications.

Why this product is good

  • Hyper is an electron-based terminal that is highly customizable, allowing users to enhance its functionality through plugins and themes. It's built with web technologies, making it easy for developers familiar with JavaScript, HTML, and CSS to contribute and modify. This enables a rich ecosystem of community contributions, offering users a wide variety of enhancements to tailor the terminal experience to their needs.

Recommended for

  • Developers who prefer a customizable terminal environment
  • Users who enjoy experimenting with plugins and themes
  • Individuals who prioritize design and aesthetics in their tooling

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Hyper videos

Motorola One Hyper Review

More videos:

  • Review - SKECHERS GOrun RAZOR 3 HYPER & GOrun 7 HYPER REVIEW | The Ginger Runner
  • Review - Motorola One Hyper "Real Review"

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to Hyper and Userback)
Terminal Tools
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Developer Tools
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing Hyper and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hyper and Userback

Hyper Reviews

MobaXterm for Mac: Best Alternatives to MobaXterm for Mac
Hyper is an electron based terminal for Mac OS and other platforms. The Hyper is build on the HTML, CSS and JavaScript. It is designed to create a beautiful and extensible experience for command-line interface users. It is a simple still the best alternative to MobaXterm for Mac with speed, stability and development of the correct API for extension authors. In future, it...
Top 14 Terminal Emulators for Linux (With Extra Features or Amazing Looks)
Hyper is yet another interesting terminal emulator that is built on web technologies. It doesnโ€™t provide a unique user experience, but looks quite different and offers a ton of customization options.
Source: itsfoss.com
30 best PuTTY alternatives for SSH clients for 2020
Hyper is a free open source emulator written for Windows, Mac OS, and Linux. It can be extended with add-ons, but has no encryption or file transfer option.

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Hyper seems to be a lot more popular than Userback. While we know about 46 links to Hyper, we've tracked only 3 mentions of Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hyper mentions (46)

  • Ratty โ€“ A terminal emulator with inline 3D graphics
    Or Terminal is already a full featured web browser? https://hyper.is/. - Source: Hacker News / 3 months ago
  • Show HN: Hyper โ€“ Standards first React alternative
    I wish open-source projects checked to see if other projects share the same name. Especially since there are packages in NPM already about hyper. https://hyper.is/ has been around for a while and is kind of big. - Source: Hacker News / about 1 year ago
  • How to make your terminal looks Splendid
    WARP First thing, we need to choose the best terminal app to do this, I usually use one called Hyper Term, but in the last months I've been using another one called Warp terminal, I started to use it because it is an AI powered terminal, basically we can use the terminal AI to get the best bash commands, and improve ours shell scripts and commands, that why I chose it for this tutorial. So we need to download it. - Source: dev.to / almost 2 years ago
  • Leveraging Wasp for full-stack development
    A modern terminal shell such as zsh, iTerm2 with oh-my-zsh for Mac, or Hyper for Windows. - Source: dev.to / about 2 years ago
  • Terminal commands I use as a frontend developer
    I am using iTerm2 on my macOS. Other available options are Hyper and VS Codeโ€™s inbuilt terminal, which I sometimes use for quick tests. You can open a terminal in VS Code by using the keyboard shortcut CMD + J or CTRL + J on Windows, or View โ†’ Terminal. - Source: dev.to / over 2 years ago
View more

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing Hyper and Userback, you can also consider the following products

iTerm2 - A terminal emulator for macOS that does amazing things.

Marker.io - Visual feedback and bug reporting tool for websites

Tabby.sh - Tabby is a free and open source SSH, local and Telnet terminal with everything you'll ever need.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Windows Terminal - A new command line interface for Windows machines

BugHerd - BugHerd: The Website Feedback Tool for Agencies