httpSMS VS Chatlio

Compare httpSMS VS Chatlio and see what are their differences

Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured

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Contents:

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httpSMS

Convert your Android phone into an SMS gateway to send an receive text messages

Chatlio

When you have a business to run, your average instant messaging software just will not do. You need an internal presence upon which your entire team can collaborate on. Read more about Chatlio.

Main Interface //
2024-11-17
Billing //
2024-11-17
Bulk upload //
2024-11-17

httpSMS is a service that lets you use your Android phone as an SMS Gateway to send and receive SMS messages. You make a request to a simple HTTP API and it triggers your Android phone to send an SMS. SMS messages received on your android phone can also be forwarded to your webhook endpoint.

Landing page //
2023-09-14

httpSMS

Website: httpsms.com
Pricing URL: Official httpSMS Pricing
$ Details: freemium $10.0 / Monthly (5000 SMS per month)
Release Date: 2022 June

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Chatlio

Website: chatlio.com
Pricing URL: Official Chatlio Pricing
$ Details: -
Release Date: -

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httpSMS features and specs

Scalability
httpSMS offers a scalable solution that can handle a large number of messages, making it suitable for businesses of all sizes.
API Integration
The service provides robust API integration capabilities, allowing businesses to easily integrate SMS functionality into their existing systems.
Global Reach
httpSMS allows for sending messages internationally, which is beneficial for businesses with a global customer base.
Real-time Delivery Reports
Users can access real-time delivery reports to track the status of messages sent through the platform.
Reliable Uptime
The service boasts reliable uptime, ensuring that messages are sent and received without significant downtime.

Chatlio features and specs

Real-time engagement
Chatlio allows you to engage with website visitors in real-time, improving customer communication and potentially increasing conversions.
Slack integration
Chatlio seamlessly integrates with Slack, allowing you to manage customer chats directly from your Slack workspace, streamlining responses and improving team collaboration.
Customizable widget
The chat widget is highly customizable, enabling you to match it with your website's design and branding, which enhances user experience.
Analytics and reporting
Provides analytics and reporting features that help you track chat performance, user engagement, and identify areas for improvement.
Multi-user support
Supports multiple users, making it suitable for teams to handle chats concurrently without overlapping, thus improving efficiency.

Possible disadvantages of Chatlio

Cost
May be considered expensive for small businesses or startups, especially when compared to other chat solutions available in the market.
Learning curve
There can be a learning curve associated with integrating and using the platform effectively, especially for teams not familiar with Slack.
Slack dependency
Relies heavily on Slack for managing chats, which could be a limitation for businesses that do not use Slack or prefer other communication tools.
Limited offline support
Lacks substantial offline support features such as email capture when agents are unavailable, which might affect customer experience during off hours.
Feature limitations
While it covers basic needs well, it might lack advanced features offered by competitors, such as AI-driven chatbots or extensive CRM integrations.

Analysis of Chatlio

Overall verdict

Chatlio is considered a good option for teams looking for a lightweight, efficient chat solution that integrates directly with Slack. It effectively bridges the gap between website visitors and team communication, providing a straightforward and efficient customer support experience. However, its dependency on Slack may not appeal to teams using different platforms for internal communication.

Why this product is good

Chatlio is designed to integrate seamlessly with Slack, making it an ideal solution for teams already using Slack as their primary communication tool. It allows for real-time chat with website visitors directly from Slack, offering features like visitor tracking, automated messages, and customization options to enhance customer engagement. Chatlio is praised for its ease of use, quick setup, and the ability to respond to customer queries promptly, which can improve customer satisfaction and conversion rates.

Recommended for

Small to medium-sized businesses or teams that already use Slack as their primary communication tool, and are seeking an easy-to-use chat solution to improve customer support and engagement on their websites.

Category Popularity

0-100% (relative to httpSMS and Chatlio)

httpSMS

Chatlio

SMS

100 100%

SMS

0% 0

Customer Support

0 0%

Customer Support

100% 100

Text Messaging

100 100%

Text Messaging

0% 0

Live Chat

0 0%

Live Chat

100% 100

Questions & Answers

As answered by people managing httpSMS and Chatlio.

Which are the primary technologies used for building your product?

httpSMS's answer

Go, Vuetify, Google Cloud

User comments

Share your experience with using httpSMS and Chatlio. For example, how are they different and which one is better?

Social recommendations and mentions

Based on our record, Chatlio seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

httpSMS mentions (0)

We have not tracked any mentions of httpSMS yet. Tracking of httpSMS recommendations started around May 2024.

Chatlio mentions (3)

Slack and customer inquiries.
Chatlio offers this functionality pretty well from what I've seen. A workspace in my org uses them to respond to people who ask questions through their site's chat function. Source: over 4 years ago
I built chatlike.xyz - live chat with your web visitors via Discord
Wow, awesome advice. Yeah, you're right. I will have to reconsider some stuff. I was initially modeling the pricing based on Chatlio. But I think you're right in a lot of ways. Source: almost 5 years ago
Show HN: Papercups – open-source alternative to Intercom
Yes. https://chatlio.com/ Creates a short-lived channel per chat. It works well in terms of sharing responsibilities with a team and allowing people to jump in easily. I did feel a bit of unease with having customers in the same place as our "private" conversations. - Source: Hacker News / over 5 years ago

What are some alternatives?

When comparing httpSMS and Chatlio, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SMSMobileAPI - Transform your mobile into an SMS gateway with SMSMobileAPI. Effortless sending/receiving, secure, cost-effective, and universal device compatibility

Talkus - Chat with your website users from Slack

SMSGate App - A secure, open-source solution for sending and receiving SMS messages via Android devices. No registration, email, or phone number required - just install and use.

Crisp Chat - Multi-channel customer support software

SMSMobileAPI vs httpSMS

SMSMobileAPI vs Chatlio

Talkus vs httpSMS

Talkus vs Chatlio

SMSGate App vs httpSMS

SMSGate App vs Chatlio

Crisp Chat vs httpSMS

Crisp Chat vs Chatlio