Show HN: Papercups – open-source alternative to Intercom

Customer Support Help Desk Live Chat

Papercups Landing Page
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Papercups

Open source live customer chat
Pricing:
- Official Pricing
#Customer Support #CRM #Help Desk 8 social mentions
Chatlio Landing Page
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Chatlio

When you have a business to run, your average instant messaging software just will not do. You need an internal presence upon which your entire team can collaborate on. Read more about Chatlio.
Pricing:
- Official Pricing
Yes.<a href="https://chatlio.com/" rel="nofollow">https://chatlio.com/</a>Creates a short-lived channel per chat. It works well in terms of sharing responsibilities with a team and allowing people to jump in easily.I did feel a bit of unease with having customers in the same place as our "private" conversations.

#Customer Support #Live Chat #CRM 3 social mentions
Storytime by Papercups Landing Page

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Storytime by Papercups

Screen share and chat with your users in real-time

We're pretty similar to Chatwoot in some ways - Kam described some differences here: <a href="https://news.ycombinator.com/item?id=26503697" rel="nofollow">https://news.ycombinator.com/item?id=26503697</a>To reiterate some of the differences, or why people might choose us at the moment:- A lot of our users really like our Slack integration. For small teams, this means they don't even really have to use our dashboard if they don't want to, because they do everything from Slack.- We offer a live screen sharing feature [0]- We're working on a library to offer complete customization of the chat UI on your website [1][0] <a href="https://storytime.papercups.io/" rel="nofollow">https://storytime.papercups.io/</a>[1] <a href="https://github.com/papercups-io/chat-builder" rel="nofollow">https://github.com/papercups-io/chat-builder</a>.

#Open Source #Customer Communic... #Uptime Monitoring 1 social mentions