Software Alternatives, Accelerators & Startups

Hotjar VS ZEN

Compare Hotjar VS ZEN and see what are their differences

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

ZEN logo ZEN

Put your finances in order with ZEN – integrated tool which will introduce stability to your budget.
  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

  • ZEN Landing page
    Landing page //
    2023-08-20

Hotjar

Website
hotjar.com
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Release Date
2014 June

Hotjar features and specs

  • Heatmaps: Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings: Live playbacks of users on your site.
  • Surveys: Bring the voice-of-customer to your decision making.
  • Incoming Feedback: A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

ZEN features and specs

No features have been listed yet.

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

ZEN videos

Zen by 900 Global | Full Uncut Review with JR Raymond

More videos:

  • Review - The Cronus Zen Good, Bad, and Ugly. An honest product review after 1 full year of use.
  • Review - Which is the Best Strike pack or Cronus Zen | 2021 product Review

Category Popularity

0-100% (relative to Hotjar and ZEN)
Web Analytics
100 100%
0% 0
Health And Fitness
0 0%
100% 100
Heatmaps
100 100%
0% 0
Fintech
0 0%
100% 100

User comments

Share your experience with using Hotjar and ZEN. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hotjar and ZEN

Hotjar Reviews

  1. Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  2. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive
  3. Don't work the heatmap and I did not like others.

    Don't work the heatmap and I did not like others.

    🏁 Competitors: WatchThemLive

10 Best Hotjar Alternatives & Competitors in 2023
Hotjar provides its users with 4 packages, and its ‘Basic’ one is free. In the following picture, you can take a look at all Hotjar plans, including ‘Plus,’ ‘Business,’ and ‘Scale’ services. The pricing on Hotjar starts from $32 a month.
The Top 10 Website Session Recording Tools for 2022
Hotjar is a simple, virtual, and visually appealing solution to find, track, gather, and convey consumer needs. Using the HotJar programme, you can understand your users and identify their key issues. By examining your user behaviour, the application enables you to ask the appropriate inquiry at the appropriate time.
Hotjar vs FullStory
Hotjar combines analytics data with user feedback collection to give you a more holistic understanding of your website visitors and customers. Hotjar and FullStory both offer tools like heatmaps and recordings to visually understand user behavior, but Hotjar also gives you survey tools and feedback widgets so you can quite literally ask your users for the why behind their...
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Hotjar is a user testing and behaviour analytics software that combines multiple UX tools in one. This focus however means that it lacks a solid CX solution. Feedback analysis and reporting are not available (aside from exporting data to XLS or CSV. With this software however, users can create heatmaps, user recordings (e.g. tracking sessions) and customisable surveys and...
Source: mopinion.com
Free SEO Tools To Improve Your Rankings
HotJar (Basic Plan) - An analytics tool that offers heatmaps, and visitors session replays to analyze their behavior. Basic plan is limited to 2,000 pageviews a day.

ZEN Reviews

8 Best Payoneer Alternatives – Which Payoneer Competitors You Can Use?
Chargeback claims aren’t anything that ZEN business and individual customers need to be concerned about. ZEN’s care package lets clients follow the necessary steps to report the issue to ZEN which will then work to resolve the problem on behalf of the client.
8 Best Wise Alternatives – Which Wise Competitors Should You Try?
Chargebacks are another thing that ZEN business and individual customers shouldn’t have to concern themselves with. The ZEN care package allows account holders to contact ZEN directly to resolve those issues for them.

Social recommendations and mentions

Based on our record, Hotjar should be more popular than ZEN. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hotjar mentions (12)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 5 months ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 8 months ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 1 year ago
  • How to get a targeted user feedback in a less intrusive way?
    Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: almost 2 years ago
View more

ZEN mentions (5)

  • Found the Revolut Alternative?
    A few days ago I got rejected in the verification process. After that some of you advised me to take a look at Wise, but after using it the cost for currency exchange getting higher and higher. Now I have found another app, which its cold zen.com . Top up is free if you transfer the money to the IBAN who is given to you, and also currency exchange is less expensive (in my app stands even it is free, whithout a... Source: over 1 year ago
  • Unrecognized order in my account: what to do to get support?
    Every support option in G2A site only forwards me either to the seller (it's not a sellers' problem), or to zen.com (their payment gateway, that again, don't have anything to do with it, since the order originated from g2a site). But I need support for a issue inside g2a platform...it's an order I didn't place. Source: almost 2 years ago
  • G2A does not want my money - bad bad customer journey.
    Fair enough. I proceed as instructed, few days later someone from zen.com asks me to provide the transaction details and then I explain that there was no transaction. I provide evidence as needed. Source: almost 2 years ago
  • This site is ripping people off
    I got an email stating that I'll be charged an inactivity fee, so I logged in (multiple times) to reset the timer. I got charged an inactivity fee. Twice. I raised a support ticket to clear things up, and they directed me to send an email to [hello@zen.com](mailto:hello@zen.com), which I'm assuming is their vendor for payments. I have nothing to do with zen.com so it's ridiculous to expect me to handle this... Source: about 2 years ago
  • Please Help Us Choose The Logo
    Also zen.com Mastercard payment gateway, but if you will search the word Zen - it's the official sign of the word itself :) So I'm not sure if you can call it a copyright since the Ensō of Zen (circular form) is about 2000 years old. Source: over 2 years ago

What are some alternatives?

When comparing Hotjar and ZEN, you can also consider the following products

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

SitApp - Desktop app to monitor posture and remind you to sit up!

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Hand Mirror for Mac - A one-click camera check, right from the menu bar

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Curie - Your personal posture trainer at work