Software Alternatives & Reviews

Hotjar VS Trackboxx

Compare Hotjar VS Trackboxx and see what are their differences

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Trackboxx logo Trackboxx

GDPR compliant tracking without cookies! TRACKBOXX - Visitor tracking Made in Germany.
  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

  • Trackboxx Landing page
    Landing page //
    2023-02-05

Trackboxx is a simple and effective tool to record and evaluate visitors to your website. With Trackboxx we offer a clear and simple solution to evaluate what is happening on your website. No consent banner is required and is fully compliant with the Data Protection Act. The Trackboxx works without cookies and we do not store any personal data! This means that you don´t have to mention Trackboxx in any Consent Banner. So long as you are not using any other program that collects personal data, the Opt-in Option for example, Consent Banner is not required.

Hotjar

Website
hotjar.com
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Platforms
-
Release Date
2014 June

Trackboxx

$ Details
freemium €5.0 / Monthly (1 website, 1 user, 25,000 page impressions)
Platforms
Angular Laravel Node JS PHP
Release Date
2020 October

Hotjar features and specs

  • Heatmaps: Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings: Live playbacks of users on your site.
  • Surveys: Bring the voice-of-customer to your decision making.
  • Incoming Feedback: A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

Trackboxx features and specs

No features have been listed yet.

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Trackboxx videos

Trackboxx -The Google Analytics Alternative!

Category Popularity

0-100% (relative to Hotjar and Trackboxx)
Heatmaps
100 100%
0% 0
Analytics
90 90%
10% 10
Web Analytics
96 96%
4% 4
Tool
0 0%
100% 100

Questions and Answers

As answered by people managing Hotjar and Trackboxx.

What makes your product unique?

Trackboxx's answer:

Trackboxx is the first privacy-first webanayltics, developed in germany. We offer several features in the realm of web analytics that our direct competitors do not provide. This includes, for example, the tracking of external links, and soon, the e-commerce tracking, which does not exist in any of our competitors' offerings. Additionally, the "userjourney" will soon be implemented, providing our customers with entirely new possibilities forweb analysis.

Why should a person choose your product over its competitors?

Trackboxx's answer:

In the realm of privacy-first web analytics offerings, the representations, visualizations, and evaluation capabilities are quite similar. We decided to take Trackboxx a step further - moving away from mere "data presentation" to genuine analysis. Furthermore, we've also chosen to incorporate additional features and functions into Trackboxx, such as a fully functional e-commerce tracking and a user journey that enables detailed analysis and evaluations.

How would you describe your primary audience?

Trackboxx's answer:

Our customers essentially come from all sectors and company sizes. We have many "smaller" clients who want to monitor their own websites, but we also have a multitude of agencies and marketing experts who oversee both their own projects as well as those of their clients. Moreover, well-known, reputable clients have now started to rely on Trackboxx, such as various banks and health insurance companies.

What's the story behind your product?

Trackboxx's answer:

Trackboxx was founded in 2020 and develops and distributes web analytics software as a SaaS solution. The idea emerged when it became increasingly difficult to use Google Analytics for our own projects as well as for client projects in a data protection-compliant manner. Thus, there was a desire to develop an in-house solution. It quickly became clear that there was a large market for such a solution, leading to the decision to develop Trackboxx as a full-fledged SaaS solution.

Trackboxx is compliant with data protection regulations and does not use cookies or process personal data. As a result, there is no need for a consent banner when using it on one's own website.

Which are the primary technologies used for building your product?

Trackboxx's answer:

Laravel, Angular, NodeJS, Clickhouse for our database

Who are some of the biggest customers of your product?

Trackboxx's answer:

Plausible Fathom Analytics Simpleanalystics

User comments

Share your experience with using Hotjar and Trackboxx. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hotjar and Trackboxx

Hotjar Reviews

  1. Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  2. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive
  3. Don't work the heatmap and I did not like others.

    Don't work the heatmap and I did not like others.

    🏁 Competitors: WatchThemLive

10 Best Hotjar Alternatives & Competitors in 2023
Hotjar provides its users with 4 packages, and its ‘Basic’ one is free. In the following picture, you can take a look at all Hotjar plans, including ‘Plus,’ ‘Business,’ and ‘Scale’ services. The pricing on Hotjar starts from $32 a month.
The Top 10 Website Session Recording Tools for 2022
Hotjar is a simple, virtual, and visually appealing solution to find, track, gather, and convey consumer needs. Using the HotJar programme, you can understand your users and identify their key issues. By examining your user behaviour, the application enables you to ask the appropriate inquiry at the appropriate time.
Hotjar vs FullStory
Hotjar combines analytics data with user feedback collection to give you a more holistic understanding of your website visitors and customers. Hotjar and FullStory both offer tools like heatmaps and recordings to visually understand user behavior, but Hotjar also gives you survey tools and feedback widgets so you can quite literally ask your users for the why behind their...
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Hotjar is a user testing and behaviour analytics software that combines multiple UX tools in one. This focus however means that it lacks a solid CX solution. Feedback analysis and reporting are not available (aside from exporting data to XLS or CSV. With this software however, users can create heatmaps, user recordings (e.g. tracking sessions) and customisable surveys and...
Source: mopinion.com
Free SEO Tools To Improve Your Rankings
HotJar (Basic Plan) - An analytics tool that offers heatmaps, and visitors session replays to analyze their behavior. Basic plan is limited to 2,000 pageviews a day.

Trackboxx Reviews

  1. Privacy first Tracking

    After quitting with google analytics i tested several solutions, like Matomo, plausible and simpleanalytics, i ended up with Trackboxx. Main reason was the clean dashboard that loads lighting fast. Another point was the roadmap - they are working (or already integrating) an e-commerce tracking what is very important for me.

    👍 Pros:    Faster and cheaper than others|Ui is very attractive|Ecommerce|Good price|Great customer support
    👎 Cons:    Some missing features
  2. Metric Data

    I have been using Trackboxx for almost 2 years now and very happy with the data that I retrieve. The URL builder is a great addition to help support my marketing campaigns and the ability to set up goals!

Social recommendations and mentions

Based on our record, Hotjar seems to be a lot more popular than Trackboxx. While we know about 12 links to Hotjar, we've tracked only 1 mention of Trackboxx. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hotjar mentions (12)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 3 months ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 6 months ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: about 1 year ago
  • How to get a targeted user feedback in a less intrusive way?
    Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: over 1 year ago
View more

Trackboxx mentions (1)

What are some alternatives?

When comparing Hotjar and Trackboxx, you can also consider the following products

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Fathom Analytics - Simple, trustworthy website analytics (finally)

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

micro-analytics - Public analytics as a Node.js microservice 📈

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Finteza - A brand-new analytics and marketing service with unique opportunities for optimizing conversion. Traffic quality and source analysis, advanced sales funnels, flexible targeting settings, effective marketing campaign management and much more.