Hotjar
Smartlook
Google Analytics
FullStory
Crazy Egg
Mixpanel
Lucky Orange
LiveSession
Hulk Post Purchase Survey
Marcom Robot Survey Sense
GetFeedback
Survey Monkey
Customer Thermometer
Google Forms
Qualtrics
Heedbook
Hotjar's product experience insights make it easy to understand what users are really doing on your site.
Visualize behavior on your site with Heatmaps
Eliminate guesswork with user Recordings
Understand the reasons behind behavior with Surveys and Incoming Feedback
Shopify Post-Purchase Survey App by HulkApps is designed to help businesses gather valuable customer feedback effortlessly. Integrated directly into the Shopify order confirmation page, the app allows merchants to ask targeted questions to understand customer preferences, identify areas for improvement, and plan effective marketing strategies. It offers features like Net Promoter Score (NPS) surveys, analytics, and even the option to place "Thank You" gift cards to incentivize reviews. With a solid 4.6 rating and thousands of installs, this app serves as a robust tool for enhancing customer relationships and driving sales.
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Hulk Post Purchase Survey's answer:
The Hulk Post Purchase Survey stands out for its seamless integration into the Shopify order confirmation page, allowing merchants to capture customer feedback at a critical touchpoint. It offers a range of features like Net Promoter Score (NPS) surveys, analytics, and "Thank You" gift card placements, all designed to provide a comprehensive understanding of customer satisfaction and areas for improvement.
Hulk Post Purchase Survey's answer:
Ease of Integration: The app is designed to fit effortlessly into the Shopify ecosystem, requiring minimal setup.
Versatility: It offers a variety of survey types, including NPS, allowing merchants to tailor their questions to specific business needs.
Customer Relationship Building: The app not only gathers feedback but also helps in fostering customer relationships through features like "Thank You" gift card placements.
Data-Driven Insights: With robust analytics, the app provides actionable insights that can be used for product development and marketing strategies.
High Rating and Trust: With a 4.6 rating and thousands of installs, it has proven its reliability and effectiveness.
Hulk Post Purchase Survey's answer:
The primary audience for the Hulk Post Purchase Survey app would be Shopify merchants who are keen on understanding their customers' needs and improving their product offerings and services. This includes businesses of all sizes and across various industries who value customer feedback as a cornerstone for growth and improvement.
Given your role in digital marketing, especially in paid ads, the analytics and insights provided by this app could be invaluable for understanding customer behavior and preferences, thereby informing your ad targeting strategies.
Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!
I don't like the service. It is very slow and very expensive. Not recommended it to others.
Don't work the heatmap and I did not like others.
Based on our record, Hotjar seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 3 months ago
So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 6 months ago
If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: about 1 year ago
Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: over 1 year ago
Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
Marcom Robot Survey Sense - Create one-click customer surveys in one click with our customer feedback tool. Measure and analyze your net promoter score, customer satisfaction and customer effort score.
Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.
GetFeedback - Online survey software that allows anyone to create engaging surveys that display perfectly on smartphones, tablets, and browsers. View your results in real-time. Who said online surveys can’t be fun?
FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.
Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.