Software Alternatives, Accelerators & Startups

Hotjar VS Retail ViVA

Compare Hotjar VS Retail ViVA and see what are their differences

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Retail ViVA logo Retail ViVA

Sathguru’s Retail ViVA is (AI) Powered, Cloud ERP solution built for Retail industry, with 26 integrated modules and 9 tools for Retailer's business transformation
  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

  • Retail ViVA Landing page
    Landing page //
    2021-08-07

Retail ViVA is an enterprise-class 26 module, vertical-specific ERP for Retail industry, integrated seamlessly from Procurement to Warehousing. Distributed through Corporate Sales and Point of Sale (POS), this solution incorporates Merchandise Planning, Promotions Planning, Business Operation Reports, and Retail Analytics helping our clients to make informed business decisions. Retail ViVA offers a scalable and flexible Retail Management System designed to help our clients make faster decisions, increase margins, improve customer experience, and gives a critical edge over others. Retail ViVA is a unique and Artificial Intelligence (AI) powered Enterprise Resource Planning (ERP) suite that covers the entire gamut of the Retail process from Store to Head Office. It not only offers the best Point of Sale (POS) experience, but also establishes itself as an end to end Retail Management Solution. Retail ViVA is an Omni-Channel Retail Solution.

Hotjar

Website
hotjar.com
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Platforms
-
Release Date
2014 June

Retail ViVA

$ Details
paid $500000.0 / One-off
Platforms
Windows iOS Android
Release Date
2000 January

Hotjar features and specs

  • Heatmaps: Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings: Live playbacks of users on your site.
  • Surveys: Bring the voice-of-customer to your decision making.
  • Incoming Feedback: A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

Retail ViVA features and specs

  • Project Management: Yes
  • Project Tracking: Yes
  • Project Accouting: Yes
  • Project managment: Yes
  • Project managment: Yes
  • CRM: YES
  • Customer Management: YES
  • Sales Force Automation: Yes
  • Sales automation: yes
  • Service catalog: Yes
  • Service fee management: Yes
  • Service flags: Yes
  • Marketing Automation: Yes
  • Marketing Funnels: yes
  • Campaign Management: yes
  • Campaign Management & Statistics: Yes
  • Customer Service: yes
  • Customer Support: Yes
  • Analytics and Reporting: Yes
  • Analytics dashboards: Yes
  • Content Management: Yes
  • Enterprise service management: Yes
  • Compliance Management: Yes
  • Purchase Order Managment: Yes
  • Inventory Managment: Yes
  • Inventory Control: Yes
  • Inventory Management: Yes
  • Inventory Tracking: Yes
  • Offline Mode: Yes
  • Time Tracking: Yes
  • Timesheets: Yes
  • Time Tracking Reports: yes
  • Time & Attendance Tracking: Yes
  • Time-based analysis: Yes
  • Attendance Recording/Monitoring: Yes
  • Attendance Tracking: Yes
  • Attendance Management: Yes
  • Payroll: Yes
  • Payroll Management: Yes
  • Payroll reports: Yes
  • Human Resources: Yes
  • Training needs analysis: Yes
  • Appraisals: Yes
  • Calendar Management: Yes
  • Financial planning modules: Yes
  • Mobile App: Yes
  • Stock Managment: yes
  • Supplier information portal: Yes
  • Supplier Management: Yes
  • Rosters Management: yes
  • Account Management: Yes
  • Accounting: yes
  • Chat: Yes
  • Document Signing: Yes
  • Survey Management: Yes
  • Surveys: Yes
  • Electronic Signature Capture: Yes
  • Collaborative Workspace: Yes
  • Collaboration Tools: Yes
  • Recruitment automation & customization: Yes

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Retail ViVA videos

Retail ViVA - Modern Retail ERP

More videos:

  • Review - Retail ViVA - Time & Attendance
  • Review - Retail ViVA - Point of Sale

Category Popularity

0-100% (relative to Hotjar and Retail ViVA)
Web Analytics
100 100%
0% 0
ERP
0 0%
100% 100
Heatmaps
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

Share your experience with using Hotjar and Retail ViVA. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hotjar and Retail ViVA

Hotjar Reviews

  1. Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  2. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive
  3. Don't work the heatmap and I did not like others.

    Don't work the heatmap and I did not like others.

    🏁 Competitors: WatchThemLive

10 Best Hotjar Alternatives & Competitors in 2023
Hotjar provides its users with 4 packages, and its ‘Basic’ one is free. In the following picture, you can take a look at all Hotjar plans, including ‘Plus,’ ‘Business,’ and ‘Scale’ services. The pricing on Hotjar starts from $32 a month.
The Top 10 Website Session Recording Tools for 2022
Hotjar is a simple, virtual, and visually appealing solution to find, track, gather, and convey consumer needs. Using the HotJar programme, you can understand your users and identify their key issues. By examining your user behaviour, the application enables you to ask the appropriate inquiry at the appropriate time.
Hotjar vs FullStory
Hotjar combines analytics data with user feedback collection to give you a more holistic understanding of your website visitors and customers. Hotjar and FullStory both offer tools like heatmaps and recordings to visually understand user behavior, but Hotjar also gives you survey tools and feedback widgets so you can quite literally ask your users for the why behind their...
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Hotjar is a user testing and behaviour analytics software that combines multiple UX tools in one. This focus however means that it lacks a solid CX solution. Feedback analysis and reporting are not available (aside from exporting data to XLS or CSV. With this software however, users can create heatmaps, user recordings (e.g. tracking sessions) and customisable surveys and...
Source: mopinion.com
Free SEO Tools To Improve Your Rankings
HotJar (Basic Plan) - An analytics tool that offers heatmaps, and visitors session replays to analyze their behavior. Basic plan is limited to 2,000 pageviews a day.

Retail ViVA Reviews

We have no reviews of Retail ViVA yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Retail ViVA should be more popular than Hotjar. It has been mentiond 52 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hotjar mentions (12)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 3 months ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 7 months ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 1 year ago
  • How to get a targeted user feedback in a less intrusive way?
    Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: over 1 year ago
View more

Retail ViVA mentions (52)

  • A successful 21st Century Enterprise (21CE) must be “Responsive” enterprise
    The centricity of success has changed from machines and logistics in 20th centuryto software and enterprise systems in the 21st Century, which means that enterprise systems are directly and continuously and instantly shaped by what the market wants. An enterprise that can make its enterprise systems change flexibly almost co-terminus to market change is a successful 21st-century enterprise (21CE). Source: over 2 years ago
  • Preparedness for moving from traditional to Omnichannel Retail
    Mostretail ERPproducts do not cover all business functions, forcing retailers to choose multiple software and spend time and energy on integration to have omnichannel setup. This also enlarges the time a traditional retailer’s desire to project themselves beyond their store to the customer.  With agile ERP, the technology layer can be quite easier to adapt to creating newer experience in traditional channel as... Source: over 2 years ago
  • Retailers: How much of your system stock is available to Customers?
    Retailers need to get real-time visibility of their inventory as shoppers do transactions across multi-channels and replenish stocks depending on movements.  Most retailers have thousands of stock-keeping units (SKU), and hence continuous monitoring becomes a daunting task. Merchandising module in retail ERP software precisely does this function of allocating inventory transfer depending on the movement of stock... Source: over 2 years ago
  • Do you want your Retail company to be one connected community driving towards the purpose?
    Businesses run better when people are connected.  It is, even more, better when they connect to the relevant group to achieve a common purpose.  Companywide instant communication is becoming an important tool to leverage better and quicker results. Source: over 2 years ago
  • Workflows: Defining process-person relationship
    In our Retail ViVA ERP, we have left workflow configuration at user levels with plain English like commands for conditional workflow definition. More intelligently, workflow understands human resource hierarchy and can point to better governance management. Workflows can be immediately triggered, scheduled in summary, or escalated push, and users will be able to configure them on their own, maintain them and... Source: over 2 years ago
View more

What are some alternatives?

When comparing Hotjar and Retail ViVA, you can also consider the following products

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

IFS Applications - Enterprise software for medium to large firms.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Deskera - Run your business with ease

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Plex Smart Manufacturing Platform - Plex Smart Manufacturing Platform is a cloud-based enterprise resource planning platform that turns your manufacturing data into the insights you need to make smart business decisions.