Software Alternatives & Reviews

Home-Assistant.io VS Intercom

Compare Home-Assistant.io VS Intercom and see what are their differences

Home-Assistant.io logo Home-Assistant.io

Home Assistant is an open-source home automation platform running on Python 3.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Home-Assistant.io Landing page
    Landing page //
    2023-09-18
  • Intercom Landing page
    Landing page //
    2023-07-05

Home-Assistant.io videos

Home Assistant Beginners Guide 2020

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Home-Assistant.io and Intercom)
Home
100 100%
0% 0
Customer Support
0 0%
100% 100
Data Dashboard
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Home-Assistant.io and Intercom

Home-Assistant.io Reviews

10 n8n.io Alternatives
Home-Assistant.io makes it effortless to get and stay on top of work efficiency and control local stuff while ensuring privacy. This open-source home automation is powered by the worldwide community of DIY enthusiasts and technical tinkerers. You can either get started, view a demo, or browse thousands of its integrations from its super-friendly user interface. Through...
9 Best home assistant apps for Android & iOS
For proper functioning, of course, you need access to the Home Assistant instance. The control must be local, which means that you can only control your own home while you are inside. In any case, if you value privacy and would like to try remote management, the Home Assistant is a great option.
List of Open Source Home Automation Software
Home assistant is relatively new software, but in this short time, it has gained a lot of popularity. As it has a large community, the developers in the community are also working on improving the platform. It is not a cloud-based home automation software like other similar platforms. It was developed keeping in mind security and privacy, so everything is done locally.
Source: linuxhint.com
16 Open Source Home Automation Platforms To Use In 2020
Home Assistant is another strong player in the open source home automation community, and it offers a platform that's catered to local control and privacy before anything else. In many ways, Home Assistant is comparable to openHAB in the sense that it shares a similar vision, integrating as many devices as possible into one free-to-use platform. On the developer side, Home...
Source: ubidots.com
OpenHab vs Home Assistant vs Domoticz – Let’s get down to Business
I haven´t really found any significant advantage of Domoticz over Home Assistant or OpenHab. I think it was a great platform at some point, however, the community is not as strong as it used to be. The is an exodus of users moving to OpenHab or Home Assistant. Compared to the other two it lacks flexibility and supported devices. At this point, I don´t think Domoticz is the...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Home-Assistant.io seems to be a lot more popular than Intercom. While we know about 66 links to Home-Assistant.io, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Home-Assistant.io mentions (66)

  • Working on a custom smart home app..
    HA is Home Assistant. You should check it out. Mushroom is an add on to HA’s interface that adds sone different style “cards” than what it comes with. Source: 10 months ago
  • standalone systems?
    Yes, there's Home Assistant that can work completely off-line. You can find multitude tutorials on youtube on how to set it up, even using cheap solutions like Raspberry PI. Source: 11 months ago
  • Turned my old 10-year-old android tablet into a wall clock/weather station
    I'm going to suggest- you ever heard of Home Assistant? It's a really useful home automation tool you could integrate with weather and clock on a dashboard. As well, you could use it to control smart devices. Source: 12 months ago
  • has anyone done the big move from Spotify or other to Plex?
    As for the "what is playing" detection on my google minis. This is done with "https://home-assistant.io/". Source: about 1 year ago
  • looking for a decently cheap zigbee hube
    The method that seems to work most reliability with all devices and all ecosystems is a Zigbee2MQTT software hub running on a computer alongside Home Assistant. The Z2M project has a list of compatible USB dongles which are typically around $20-30 (The Sonoff being a good one) but you still need a server (i.e. a small computer like a thin client or raspberry pi) and install and configure the software, so this... Source: about 1 year ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Home-Assistant.io and Intercom, you can also consider the following products

openHAB - "empowering the smart home" - vendor and technology agnostic open source home automation

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Home - Set up, manage, and control your Chromecast, Chromecast Audio and Google Home devices.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ioBroker - flexible and modular application for the IoT and Smarthome

Drift - A messaging app that helps you grow your business.