Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
HoDoKu might be a bit more popular than Freshdesk. We know about 14 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Strmckr already gave you good advice on the order in which you can learn more advanced techniques. Some apps offer a practice mode in which you are given a specific grid that definitely needs that technique that you are trying to practice. One of those is my website sudoku.coach. The other one I know of is the windows software hodoku. Source: 11 months ago
On a Windows PC, Hodoku lets you input your own puzzle. You can just Copy and Paste this into the software:. Source: 11 months ago
Don't know about any sites but you can learn specific techniques in hodoku. Source: 12 months ago
If I'm solving in Hodoku it's easy enough to switch to full notation (Options | Show All Candidates | click "no"), but my usual pencil/pen/eraser on paper takes slightly more effort. Source: about 1 year ago
Download/install Hodoku (Free, as in 'beer'; will run on Mac/Windows/Linux - it's a Java .jar file (also available as a Windows executable file). Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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