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Hiver VS Parse-Server

Compare Hiver VS Parse-Server and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Hiver logo Hiver

The modern AI customer service platform

Parse-Server logo Parse-Server

parse-server. Parse-compatible API server module for Node/Express. JS, 14271, 3819. parse-server-conformance-tests. Conformance tests for parse-server adapters.
  • Hiver Landing page
    Landing page //
    2025-11-06

Say hello to the customer service platform for the modern AI era. Make exceptional service feel effortless by letting AI agents handle the busywork.

  • Parse-Server Landing page
    Landing page //
    2023-09-14

Hiver features and specs

  • Shared Inboxes
    Hiver allows teams to manage shared inboxes directly within Gmail, enabling collaborative email handling without the need for external software.
  • Email Delegation
    The platform enables users to assign emails to specific team members, streamlining the process of task delegation and ensuring accountability.
  • Notes and Tags
    It provides functionality for adding context to emails via notes and tags, facilitating better communication and organization within the team.
  • Email Templates
    Hiver offers customizable email templates to improve response times and maintain consistency across team communications.
  • Reports and Analytics
    The tool provides comprehensive reporting and analytics features, helping teams monitor performance and optimize their email operations.

Possible disadvantages of Hiver

  • Cost
    Hiver is a paid service, which might be a barrier for smaller teams or organizations with limited budgets.
  • Gmail Dependency
    The tool is heavily integrated with Gmail, which may limit its utility for organizations that use other email services.
  • Learning Curve
    New users might experience a learning curve as they become accustomed to Hiver's features and workflow.
  • Performance Issues
    Some users have reported occasional performance issues, such as lag or slowing down of Gmail when using Hiver.
  • Limited Mobile Functionality
    The mobile experience of Hiver is not as robust as its desktop counterpart, potentially affecting users who need to manage emails on the go.

Parse-Server features and specs

  • Open Source
    Parse-Server is open-source, which means it's free to use and you can modify the source code to fit your specific needs. It also benefits from community contributions and improvements.
  • Backend as a Service
    It provides a backend as a service (BaaS), offering out-of-the-box features like data storage, user authentication, and push notifications, which allows developers to focus more on the frontend.
  • Cloud Independence
    You can deploy Parse-Server on any cloud service of your choice, giving you flexibility and control over your server environment, unlike other closed BaaS options.
  • Rich Feature Set
    Parse-Server includes a rich set of features such as live queries, GraphQL support, and file storage, which helps in developing complex applications efficiently.
  • Community Support
    An active community supports Parse-Server, providing regular updates, plugins, and extensions that can help solve common issues and expand the server's capabilities.

Possible disadvantages of Parse-Server

  • Self-Hosting Requirements
    Unlike fully managed BaaS platforms, you need to set up and maintain your own server infrastructure to use Parse-Server, which can be time-consuming and require technical expertise.
  • Limited Native SDKs
    Although Parse-Server provides SDKs for various platforms, it may not offer the same level of support or regular updates as commercial platforms, leading to potential compatibility issues with newer technologies.
  • Scaling Challenges
    Managing and scaling a self-hosted service can be challenging, especially for applications with growing and fluctuating user bases, requiring additional resources and infrastructure management.
  • Potential Feature Lag
    As an open-source project, Parse-Server might lag behind the latest innovations or features that commercial BaaS providers can rapidly implement due to their resources and funding.
  • Community Reliance
    Since Parse-Server is community-driven, critical bug fixes and improvements depend on community input, which can result in slower resolution times compared to proprietary solutions with dedicated support teams.

Analysis of Hiver

Overall verdict

  • Hiver is considered a good option for teams looking to streamline their email management and enhance productivity without the hassle of switching between different platforms. Its direct integration with Gmail and robust set of features provide an efficient solution for teams that rely heavily on email communication.

Why this product is good

  • Hiver is a widely used tool that integrates directly with Gmail, helping teams manage shared inboxes, collaborate efficiently, and assign tasks seamlessly. It eliminates the need for external help desk software by providing features like email delegation, assignment, and tracking directly within Gmail. Additionally, its simple and intuitive interface requires minimal training, making it accessible for teams of all sizes.

Recommended for

    Hiver is recommended for customer support teams, sales teams, and any organization that wants to manage shared email accounts with greater efficiency. It is particularly beneficial for small to midsize businesses that are already using Google Workspace and want a tool that can easily integrate into their existing workflows.

Analysis of Parse-Server

Overall verdict

  • Parse-Server is considered a good choice, particularly for developers looking for a flexible, open-source backend solution that avoids vendor lock-in. It offers a robust set of features out of the box, which can significantly accelerate the development process.

Why this product is good

  • Parse-Server is an open-source backend platform that allows developers to build applications faster by leveraging features like user authentication, push notifications, cloud functions, and real-time database capabilities. It is highly customizable, scalable, and can be deployed on any infrastructure. Moreover, it's backed by a strong community and extensive documentation, making troubleshooting and development easier.

Recommended for

    Parse-Server is recommended for startups, small to medium enterprises, and individual developers seeking a cost-effective backend solution with full control over their infrastructure. It's also ideal for projects that require rapid prototyping and deployment, app developers who need pre-built SDKs, and teams looking to migrate away from Parse's legacy hosted services.

Hiver videos

+ Add

Paysage d'Hiver - Im Wald ALBUM REVIEW

More videos:

  • Review - Giorgio Armani - Vetiver Babylone/D'Hiver Review
  • Review - (4K) Hiver The Honey Ale By Hiver Beers | Craft Beer Review
  • Review - Hiver Review: The Best Email Management Tool for Small Businesses?
  • Tutorial - Hiver for Gmail Review & Tutorial: Best Help Desk Inbox
  • Review - Hiver Review: 7 Things You Need To Know Before Buying (Best AI-Powered Customer Service Platform)

Parse-Server videos

No Parse-Server videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Hiver and Parse-Server)

Hiver

Parse-Server

Email Management
100 100%
Email Management
0% 0
Developer Tools
0 0%
Developer Tools
100% 100
Email Productivity
100 100%
Email Productivity
0% 0
Design Prototyping
0 0%
Design Prototyping
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hiver and Parse-Server

Hiver Reviews

9 Best Tidio Alternatives Compared
Hiver is a shared inbox solution designed for businesses using Gmail for customer communication. It integrates directly within Gmail and provides basic help desk features. This software also allows teams to manage customer inquiries through shared inboxes, track email conversations, and automate workflows. It helps businesses excel in their email interactions with customers...
Source: www.tidio.com

Parse-Server Reviews

Firebase Alternative: 3 Open-Source ways toย follow
Parse Server comes with a gazillion out-of-the-box features that allows you to get your MVP out quick and effortlessly. Currently, Parse server is the most popular and robust BaaS framework available that helps developers build mobile apps faster without any technical locks. It is an open source version of the Parse backend that can be easily downloaded for free on GitHub....
Source: medium.com

Social recommendations and mentions

Parse-Server might be a bit more popular than Hiver. We know about 6 links to it since March 2021 and only 5 links to Hiver. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hiver mentions (5)

  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: about 3 years ago
  • Email for small business team
    If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: over 3 years ago
  • alternative ticketing systems?
    You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty cost-effective against Zendesk. Source: over 3 years ago
  • Reporting
    Hey I was wondering if you considered trying Hiver since you mentioned that all CX operations were conducted out of Gmail. Hiver's a support solution that works on top of Gmail UI and is therefore really easy to use. Full disclosure: I work with the content team at Hiver. Source: over 3 years ago
  • Discovering the value of Mattermost Playbooks
    I'm thinking that all these other apps might be facilitated in Mattermost. Probably not the email client and inbox email sharing but perhaps there's an integration to another tool like front.com or hiverhq.com (gmail based) that would help take care of managing email too. Source: almost 4 years ago

Parse-Server mentions (6)

  • AI Coding: Building a 1-Hour App Clone Is Easy. Shipping It Is the Work
    If youโ€™re coming from the Parse ecosystem, it may help to know that Parse itself is a long-running open source backend framework. You can start from the official Parse Platform site, or go deeper with the communityโ€™s Parse Server repository. Our own developer docs are organized around that reality. If you want implementation-level guides, start with our SashiDo Documentation. - Source: dev.to / 5 months ago
  • What to choose for backend
    If you like headless CMS / Backend As A Service you should consider https://directus.io/ or https://github.com/parse-community/parse-server. Both nodejs and open source. Source: about 4 years ago
  • Any general purpose visualisation "just add the data" framework
    There's numerous standard backends which frontenders could use in simplistic cases to start, say https://github.com/PostgREST/postgrest or https://github.com/parse-community/parse-server. Source: over 4 years ago
  • Show HN: Caffeine, minimum viable back end for prototyping
    Parse is still around and supported: https://github.com/parse-community/parse-server. - Source: Hacker News / over 4 years ago
  • Ask HN: What Back End Framework with User Management Is Your Favorite?
    I am curious what backend framework you would choose to run with for prototyping an application with run of the mill user management requirements. That is functionality along the lines of: session management, password policies, password reset, user verifications, etc. Sadly it seems there really aren't any frameworks that have user management natively supported. The only one I am aware of is [Parse... - Source: Hacker News / about 5 years ago
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What are some alternatives?

When comparing Hiver and Parse-Server, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

MailClark - The Slack bot for external communications

Marvel - Turn sketches, mockups and designs into web, iPhone, iOS, Android and Apple Watch app prototypes.

Nylas Mail - The Nylas Cloud API powers your application with email, calendar & contacts features. Built-in features for better email, calendar, and contact management.

Moovweb Platform - Other Mobile Development

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