Software Alternatives, Accelerators & Startups

Hiver VS Cloudback.it

Compare Hiver VS Cloudback.it and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Hiver logo Hiver

The modern AI customer service platform

Cloudback.it logo Cloudback.it

Cloudback secures your GitHub repositories with recurrent data backup. With Cloudback you can use your favorite cloud storage provider or a built-in one.
  • Hiver Landing page
    Landing page //
    2025-11-06

Say hello to the customer service platform for the modern AI era. Make exceptional service feel effortless by letting AI agents handle the busywork.

  • Cloudback.it
    Image date //
    2024-03-04

Features

We offer the most comprehensive backup on the market. Cloudback lets you store all the information you need to restore the entire repository in the event of a disaster. Back up the GitHub repository code, issues, labels, comments, milestones, etc.

Flexible schedule

You can set up a flexible schedule for each repository. Cloudback then automatically backs up the repositories according to the schedule. You can also manually trigger a backup at any time.

Customer-managed storage providers

  • Microsoft Azure Blob Storage
  • Microsoft OneDrive
  • Amazon S3
  • Google Cloud Storage
  • Alibaba Cloud Object Storage
  • OpenStack Swift

Cloudback-managed storages

  • US, EU, UK, Sidney, Singapore

Data deduplication

Reduce storage costs while using your own storage. Learn more

And more

Learn more about Cloudback features in our documentation

Cloudback.it

$ Details
freemium $10 / Monthly (per repository monthly)
Platforms
GitHub AWS Azure Google Cloud Alibaba Cloud OpenStack Swift Wasabi GitLab
Release Date
2020 October

Hiver features and specs

  • Shared Inboxes
    Hiver allows teams to manage shared inboxes directly within Gmail, enabling collaborative email handling without the need for external software.
  • Email Delegation
    The platform enables users to assign emails to specific team members, streamlining the process of task delegation and ensuring accountability.
  • Notes and Tags
    It provides functionality for adding context to emails via notes and tags, facilitating better communication and organization within the team.
  • Email Templates
    Hiver offers customizable email templates to improve response times and maintain consistency across team communications.
  • Reports and Analytics
    The tool provides comprehensive reporting and analytics features, helping teams monitor performance and optimize their email operations.

Possible disadvantages of Hiver

  • Cost
    Hiver is a paid service, which might be a barrier for smaller teams or organizations with limited budgets.
  • Gmail Dependency
    The tool is heavily integrated with Gmail, which may limit its utility for organizations that use other email services.
  • Learning Curve
    New users might experience a learning curve as they become accustomed to Hiver's features and workflow.
  • Performance Issues
    Some users have reported occasional performance issues, such as lag or slowing down of Gmail when using Hiver.
  • Limited Mobile Functionality
    The mobile experience of Hiver is not as robust as its desktop counterpart, potentially affecting users who need to manage emails on the go.

Cloudback.it features and specs

  • Automated backups
    Scheduled GitHub repository backups
  • Configurable schedule
    Various backup schedules supported
  • Cloud storage providers
    Azure, AWS S3, AWS Glacier, Google Cloud, Alibaba Cloud, built-in Cloudback storage
  • Easy to use
    On click setup
  • Microsoft Azure Blob Container support
    Use your own Microsoft Azure Blob Container to save backups
  • Amazon S3 Bucket support
    Use your own Amazon S3 Bucket to save backups
  • Amazon S3 Glacier support
    Use your own Amazon S3 Glacier to save backups
  • Google Cloud Storage Bucket support
    Use your own Google Cloud Storage Bucket to save backups
  • Alibaba Cloud Object Storage Service support
    Use your own Alibaba Cloud Object Storage Service to save backups
  • Metadata backups
    The backups include the repository metadata such as issues, labels, milestones, and comments
  • Download backup
    Download entire backup: repository and metadata
  • Restore backups
    Easy to restore the backup as a new GitHub repository

Analysis of Hiver

Overall verdict

  • Hiver is considered a good option for teams looking to streamline their email management and enhance productivity without the hassle of switching between different platforms. Its direct integration with Gmail and robust set of features provide an efficient solution for teams that rely heavily on email communication.

Why this product is good

  • Hiver is a widely used tool that integrates directly with Gmail, helping teams manage shared inboxes, collaborate efficiently, and assign tasks seamlessly. It eliminates the need for external help desk software by providing features like email delegation, assignment, and tracking directly within Gmail. Additionally, its simple and intuitive interface requires minimal training, making it accessible for teams of all sizes.

Recommended for

    Hiver is recommended for customer support teams, sales teams, and any organization that wants to manage shared email accounts with greater efficiency. It is particularly beneficial for small to midsize businesses that are already using Google Workspace and want a tool that can easily integrate into their existing workflows.

Hiver videos

Paysage d'Hiver - Im Wald ALBUM REVIEW

More videos:

  • Review - Giorgio Armani - Vetiver Babylone/D'Hiver Review
  • Review - (4K) Hiver The Honey Ale By Hiver Beers | Craft Beer Review
  • Review - Hiver Review: The Best Email Management Tool for Small Businesses?
  • Tutorial - Hiver for Gmail Review & Tutorial: Best Help Desk Inbox
  • Review - Hiver Review: 7 Things You Need To Know Before Buying (Best AI-Powered Customer Service Platform)

Cloudback.it videos

No Cloudback.it videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Hiver and Cloudback.it)
Email Management
100 100%
0% 0
GitHub
0 0%
100% 100
Email Productivity
100 100%
0% 0
Backup And Disaster Recovery

Questions & Answers

As answered by people managing Hiver and Cloudback.it.

What makes your product unique?

Cloudback.it's answer:

Simplicity and user-friendliness, from the UX to the backup archive.

Why should a person choose your product over its competitors?

Cloudback.it's answer:

1) Pricing policy - per repository, not per seats. 2) User-friendly backup archives. End user can take an archive and restore even manually. 3) Easy to use, the simplified UI and UX, without heavy enterprise-focused routines (but still all features are in place).

Which are the primary technologies used for building your product?

Cloudback.it's answer:

It is Azure-hosted .NET core application, built with security in mind.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hiver and Cloudback.it

Hiver Reviews

9 Best Tidio Alternatives Compared
Hiver is a shared inbox solution designed for businesses using Gmail for customer communication. It integrates directly within Gmail and provides basic help desk features. This software also allows teams to manage customer inquiries through shared inboxes, track email conversations, and automate workflows. It helps businesses excel in their email interactions with customers...
Source: www.tidio.com

Cloudback.it Reviews

We have no reviews of Cloudback.it yet.
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Social recommendations and mentions

Based on our record, Hiver should be more popular than Cloudback.it. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hiver mentions (5)

  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: over 3 years ago
  • Email for small business team
    If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: over 3 years ago
  • alternative ticketing systems?
    You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty cost-effective against Zendesk. Source: over 3 years ago
  • Reporting
    Hey I was wondering if you considered trying Hiver since you mentioned that all CX operations were conducted out of Gmail. Hiver's a support solution that works on top of Gmail UI and is therefore really easy to use. Full disclosure: I work with the content team at Hiver. Source: over 3 years ago
  • Discovering the value of Mattermost Playbooks
    I'm thinking that all these other apps might be facilitated in Mattermost. Probably not the email client and inbox email sharing but perhaps there's an integration to another tool like front.com or hiverhq.com (gmail based) that would help take care of managing email too. Source: almost 4 years ago

Cloudback.it mentions (1)

  • I have fucked up please please helpp
    If you were using GitHub Desktop, then the file should be in the recycle bin. See this SO answer for more details. You can also try using git restore command. Finally, you can use backup tools like Cloudback to protect your repositories in the future. This will not help you to restore the local changes from your computer, but still can be useful in case of any wrong changes done to your repository. Source: over 3 years ago

What are some alternatives?

When comparing Hiver and Cloudback.it, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GitProtect.io - Fully manageable, most professional GitHub and Bitbucket backup

MailClark - The Slack bot for external communications

Amazon S3 - Amazon S3 is an object storage where users can store data from their business on a safe, cloud-based platform. Amazon S3 operates in 54 availability zones within 18 graphic regions and 1 local region.

Nylas Mail - The Nylas Cloud API powers your application with email, calendar & contacts features. Built-in features for better email, calendar, and contact management.

Active@ Disk Image - Data Backup Software helps you to backup whole disks and partitions and to restores them when needed