Software Alternatives & Startups

HEY VS Google Duplex

Compare HEY VS Google Duplex and see what are their differences

HEY

Email at its best, new from Basecamp.

Rating
0 reviews
Pricing
Paid Free trial $99 / Annually
Google Duplex

An AI assisstant that can talk on the phone 🤖

Rating
0 reviews

Which is more popular?

Based on our record, HEY should be more popular than Google Duplex. It has been mentioned 24 times since March 2021.

social mentions
24 vs 3
Email popularity
100% vs 0%
alternatives listed
240+ vs 71

Base details

Website, pricing, platforms and company facts side by side.

HEY
Google Duplex
Website hey.com ai.googleblog.com
Pricing
Paid Free trial $99 / Annually Official pricing
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Listed in

Features and specs

What each product offers, as listed by its team.

HEY 4 features
Google Duplex 4 features
  • Privacy-focused
    HEY places a strong emphasis on user privacy. It blocks spy pixels and prevents senders from knowing when, where, and if emails are opened.
  • Clean Interface
    The user interface of HEY is minimalist and designed to reduce clutter, helping users focus on important emails.
  • Innovative Features
    HEY offers unique features like the Screener, which allows users to vet new senders, and The Feed, which collects all newsletters for easy reading.
  • Unified Platform
    Everything in HEY happens within a single, unified platform, eliminating the need for multiple email clients or add-ons.

Possible disadvantages

  • Cost
    HEY is a paid service with a yearly subscription fee, which could be a deterrent for users accustomed to free email services.
  • Limited Integration
    Compared to other email services, HEY has limited third-party integrations which might be a downside for users who rely on external apps.
  • Learning Curve
    The unique approach and innovative features may require some time to get used to, especially for users who are accustomed to traditional email systems.
  • Lack of Local Email Client Support
    HEY does not support traditional email protocols like IMAP or SMTP, meaning users cannot use it with their favorite local email clients.
  • Natural Conversation
    Google Duplex is designed to interact in a natural, human-like manner. It can understand complex sentences, nuances, and context, which makes it capable of handling real-world conversations with minimal miscommunication.
  • Task Automation
    Duplex excels at automating simple, repetitive tasks such as making restaurant reservations or booking appointments, thus saving time and effort for users.
  • Improved Customer Experience
    Businesses benefit from a seamless, automated service through Google Duplex, which ensures appointments and bookings are handled efficiently without requiring human intervention from the business side.
  • Accessibility
    Duplex aids individuals who may have difficulty with certain tasks due to disabilities by handling conversations and bookings on their behalf, increasing their accessibility to various services.

Possible disadvantages

  • Privacy Concerns
    The collection and handling of data by Google Duplex raise privacy concerns, as users may worry about how their data is stored and used, and the system might be listening to sensitive conversations.
  • Ethical Considerations
    There are ethical concerns regarding the transparency of interactions, as people interacting with Duplex may not know if they are speaking to a machine, leading to potential deception.
  • Limited Scope of Application
    Despite its advanced capabilities, Google Duplex is currently limited to specific tasks such as making reservations and cannot handle more complex tasks or understand all cultural nuances.
  • Reliability Issues
    Google Duplex's performance can be inconsistent, especially in noisy environments or when faced with unusual conversational scenarios, potentially leading to errors and miscommunication.

Analysis

An editorial look at what each product does well and who it suits.

HEY
Google Duplex

Overall verdict

  • Overall, HEY is generally regarded as a positive option for those seeking a fresh take on email management with strong privacy features. However, it may not be ideal for everyone, as it requires a subscription fee and may lack some of the advanced features offered by more established email services.

Why this product is good

  • HEY is considered good due to its emphasis on privacy, simplicity, and unique approaches to email management. The platform offers features such as the Screener, which helps filter emails from new senders; Focus & Reply, which simplifies the inbox by delaying some emails; and attachment management systems that improve overall user experience. Furthermore, HEY takes a strong stance against ad tracking and prioritizes user privacy.

Recommended for

  • Individuals who prioritize privacy and are concerned about ad tracking.
  • Users who prefer a minimalistic and streamlined email interface.
  • Those who are willing to pay a subscription fee for enhanced privacy and unique features.
  • People looking for a new way to manage their emails and are open to adapting to a different email organization system.

No analysis of Google Duplex yet.

Videos

Walkthroughs and reviews on video.

HEY 5 videos + Add
Google Duplex 2 videos + Add

Hey Review: Why this $99 per year email is Superhuman's Most Exciting Challenger | Keep Productive

More videos

  • - All You Need to Know About Hey.com
  • - HEY Email Review (and Full Tour)!
  • - HEY.com changed the way I email…
  • - Why are Hey Dudes suddenly everywhere?

Testing Google Duplex LIVE! 😬

More videos

  • - Galaxy S10+ Google Duplex AI Making Reservations

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
HEY
Google Duplex
100% 100%
0% 0%
71% 71%
29% 29%
100% 100%
0% 0%
0% 0%
AI
100% 100%

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

HEY no reviews yet
Google Duplex no reviews yet

We have no reviews of Google Duplex yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

HEY 24 mentions
Google Duplex 3 mentions
  • How Solid Queue Became the Rails 8 default, and More on Open Source Maintainership
    Seven gems to manage background jobs. The team looked at what they were running and said "this can't be right." That became the brief for Solid Queue. Rosa got picked for the project, built it in production at Hey first, iterated on it... - Source: dev.to / 3 months ago
  • The death of cloud centralization: Last decade’s internet had a gravity problem
    Basecamp: After using clouds from both Amazon and Google extensively over the past 15 years, we finally had enough of the outrageous bills and the ever-increasing complexity. So in 2023, we pulled Basecamp, HEY, and five other heritage... - Source: dev.to / about 1 year ago
  • From React to Hotwire - Part II - [EN]
    Attending the latest edition of Rails World and watching the talk by DHH made me realize that generating views on the backend with Rails was no longer synonymous with slow, ugly interfaces that do not care about UX. With Hotwire, through... - Source: dev.to / over 2 years ago

View more

  • How is this bot so real? Lol. Feels like I'm talking to Karl Franz
    Sounding like AI and being able to actually hold a conversation while in character are two different things though. Some really fancy ones are getting really close. Source: almost 4 years ago
  • For first time, average pay for supermarket and restaurant workers tops $15 an hour - $15 an hour is suddenly the rule, not the exception, for U.S. workers. It’s a major shift from pre-pandemic norms.
    For example: https://ai.googleblog.com/2018/05/duplex-ai-system-for-natural-conversation.html. Source: about 5 years ago
  • Suggestions for creating an "uncanny valley" AI voice
    I'm working on a game that has an AI narrator talking to the player. I messed around with some filters in Audacity that I don't know how to use until I realized I don't want a stereotypical computer voice, what I'm actually looking for... Source: over 5 years ago

Alternatives to HEY and Google Duplex

When comparing HEY and Google Duplex, you can also consider the following products.