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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, HERO FORGE® should be more popular than Freshdesk. It has been mentiond 64 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have an in-person campaign, but I actually use Talespire for the maps and visuals, by having a tv in the room with us with a computer hooked up. I use the site Tales Tavern to get a majority of my maps, and then spend anywhere from 10 mins to 2 hours editing it to my liking. I have a visual map for every location for my campaign, and it completely immerses my players, they love what I’m able to come up with and... Source: 6 months ago
Token creation: Heroforge (Create hero/choose from Community, remove base and pose as needed, go to Booth, remove the background, position the camera. Now you have a character image with transparent background that you can crop as needed - requires pro subscription.). Source: 11 months ago
*cough* heroforge.com *cough* r/HeroForgeMinis *cough*. Source: about 1 year ago
Might I recommend heroforge.com? I cannot draw but it helps me put my character ideas into actual art. Source: about 1 year ago
I used Wonderdraft as the base program to create this project. (It's a great, cheap, one time purchase map-making program!) I used many of its included assets, however I also used additional custom assets that includes the following: Paid premium assets offered by Wonderdraft, both paid and free custom assets uploaded to the website Cartographyassets.com (some assets may no longer be available as I made this over... Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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