Software Alternatives, Accelerators & Startups

HelpScout VS Google Keep

Compare HelpScout VS Google Keep and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Google Keep logo Google Keep

Capture notes, share them with others, and access them from your computer, phone or tablet. Free with a Google account.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Google Keep Landing page
    Landing page //
    2020-02-13

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Google Keep videos

Google Keep, Simple and Clean Note-taking App 2018

More videos:

  • Review - Google Keep Android App Review!
  • Review - Google Keep - A Detailed Review

Category Popularity

0-100% (relative to HelpScout and Google Keep)
Customer Support
100 100%
0% 0
Note Taking
0 0%
100% 100
Help Desk
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Google Keep

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Google Keep Reviews

11 Best Google Keeps Alternatives for 2024
No, Google is not discontinuing Google Keep. They ended support for the Google Keep Chrome app in early 2021 and encouraged users to migrate to the web version of Keep.
Source: upbase.io
20 Obsidian Alternatives: Top Note-Taking Tools to Consider
Google Keep has most of what you need in a note-taking app; to-do lists, audio notes, a web clipper, and images. In addition, you can archive notes to achieve a cleaner interface.
Source: clickup.com
8 Best Free Google Keep Notes Alternatives for Easy Note-Taking
Google Keep Notes has long been a popular note-taking app for its simplicity and versatility. However, if you're looking for something different or need additional features, there are several free alternatives that might suit your needs. In this article, we'll explore some of the best Google Keep Notes alternatives available.
The 6 best note-taking apps in 2024
If you use Google Keep, when you open Gmail in your browser, there's a little lightbulb icon in the right sidebar. Click it, and you have quick access to all your Google Keep notes. You can see any notes related to the thing you're working on, your most recent notes, search for something from a while ago, or create a new one. But here's the thing: that same sidebar is there...
Source: zapier.com
The best note-taking apps for collecting your thoughts and data
Google Keep started out as a fairly simple note-taking app, and while it has added a few features since it began, it’s still a good, straightforward way to record your thoughts. Because it is so interconnected with other Google apps (for example, you can access it directly from Google Calendar, and you can convert a Keep note to a Google Doc), it works especially well if...

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Google Keep mentions (0)

We have not tracked any mentions of Google Keep yet. Tracking of Google Keep recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and Google Keep, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.