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HelpScout VS Google Authenticator

Compare HelpScout VS Google Authenticator and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Google Authenticator logo Google Authenticator

Google Authenticator is a multifactor app for mobile devices.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Google Authenticator Landing page
    Landing page //
    2023-03-25

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Google Authenticator videos

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How to Use Google Authenticator

More videos:

  • Review - GOOGLE AUTHENTICATOR vs. AUTHY - (AUTHY WON)

Category Popularity

0-100% (relative to HelpScout and Google Authenticator)

HelpScout

Google Authenticator

Help Desk
100 100%
Help Desk
0% 0
Identity And Access Management
0 0%
Identity And Access Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Two Factor Authentication
0 0%
Two Factor Authentication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Google Authenticator

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Google Authenticator Reviews

7 Best Google Authenticator Alternatives For Android And iOS
Except for one, all the apps mentioned above are available for Android and iPhone. You can add accounts which you want to secure by scanning their barcode or simply entering the secret key or id in all of them. Some of them will let you capture a screenshot and some of them will not. Apart from that, all these are free to use and provide better features making them as the...
Source: www.techuntold.com
The Best Authenticator Apps for 2023
When you use Google Authenticator to log in to your Google account, you enter the six-digit code shown in the authenticator app, just as you would to log in to any other service. The app also lets you import logins from an old phone to a new one if you have the former on hand. As with Microsoft Authenticator, there's no Apple Watch app or even an Android Wear app for Google...
Source: www.pcmag.com
Top 6 Google Authenticator Alternatives in 2023
Although they aren’t as big or widely known as Google or Microsoft, Twilio’s Authy app is one of the most impressive and feature-rich Google Authenticator alternatives. Twilio takes pride in the fact that their app can be used anywhere Google Authenticator can be used, meaning that those making the switch won’t hit any unexpected compatibility issues.
Source: www.techrepublic.com
Is Authy better than Google Authenticator?
The difference between Authy and Google Authenticator lies in the number of features offered by each app. If you like minimalism, use Google Authenticator, but if you like multi-device support, full Backup of your 2FA codes, or three authentication types, use Authy.
Source: shieldplanet.com
The Best 2FA Apps 2021: Locking Down Your Online Accounts
Google Authenticator is really the baseline here, because nearly all sites that support 2FA support Google’s app as well. For example, LastPass Authenticator and Authy aren’t explicitly supported by as many sites and services. However, they still use TOTP, making them compatible with all services that support Google Authenticator.
Source: www.cloudwards.net

Social recommendations and mentions

Based on our record, Google Authenticator should be more popular than HelpScout. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Google Authenticator mentions (7)

  • Google Authenticator now supports Google Account synchronization
    Here they have support page https://support.google.com/accounts/answer/1066447. - Source: Hacker News / about 1 year ago
  • I'm building a macOS app in a week with Tauri and Supabase.
    Many authenticator apps already exist on Google Play Store and Apple App Store. Most of them have synchronization features but are limited to backup only or sync with the same platform (ie: iOS or Android only). I'm using one of them for years and at this moment I'm feeling bothered when switching to a mobile device every time login into a website or online service. So, I created Otentik Authenticator. A Google... - Source: dev.to / over 1 year ago
  • Ask HN: How to enable 2FA for Google Account to use Authenticator app?
    Their only docs suggest using an authenticator app (which presumably runs on the 'phone which potentially can be lost' anyway) is possible: https://support.google.com/accounts/answer/1066447?hl=en&ref_topic=2954345 If it's not showing up for you, you'd need to contact their support team to find out why. - Source: Hacker News / about 2 years ago
  • Bought Centric Swap / CNS? Here’s What To Do Next
    By the way, if you don’t already have 2FA (Two-Factor Authentication) set up on your Centric Wallet, now would be a good time to do that. You’ll need to have a 2FA app installed on your smartphone, such as Google Authenticator or Authy. Source: over 2 years ago
  • Storing hex/pulse/pulse swap
    Use 2FA with Google Authenticator for your email, wallets, and pretty much anything else that allows you to do so. Source: over 2 years ago
View more

What are some alternatives?

When comparing HelpScout and Google Authenticator, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Authy - Best rated Two-Factor Authentication smartphone app for consumers, simplest 2fa Rest API for developers and a strong authentication platform for the enterprise.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Duo Security - Duo Security provides cloud-based two-factor authentication. Duo’s technology can be deployed to protect users, data, and applications from breaches, credential theft, and account takeover.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Azure Multi-Factor Authentication - Azure Multi-Factor Authentication helps safeguard access to data and applications while meeting user demand for a simple sign-in process.

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