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HelpScout VS Azure Multi-Factor Authentication

Compare HelpScout VS Azure Multi-Factor Authentication and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Azure Multi-Factor Authentication logo Azure Multi-Factor Authentication

Azure Multi-Factor Authentication helps safeguard access to data and applications while meeting user demand for a simple sign-in process.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Azure Multi-Factor Authentication Landing page
    Landing page //
    2023-10-19

HelpScout videos

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Azure Multi-Factor Authentication videos

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How to register for Azure Multi-Factor Authentication

Category Popularity

0-100% (relative to HelpScout and Azure Multi-Factor Authentication)

HelpScout

Azure Multi-Factor Authentication

Customer Support
100 100%
Customer Support
0% 0
Identity And Access Management
0 0%
Identity And Access Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Two Factor Authentication
0 0%
Two Factor Authentication
100% 100

User comments

Share your experience with using HelpScout and Azure Multi-Factor Authentication. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Azure Multi-Factor Authentication

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Azure Multi-Factor Authentication Reviews

We have no reviews of Azure Multi-Factor Authentication yet.
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Social recommendations and mentions

Azure Multi-Factor Authentication might be a bit more popular than HelpScout. We know about 2 links to it since March 2021 and only 2 links to HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Azure Multi-Factor Authentication mentions (2)

  • MFA for Outlook Online on cell phone
    This is the answer, more detail: https://docs.microsoft.com/en-us/azure/active-directory/authentication/concept-mfa-howitworks. Source: about 2 years ago
  • What do you do if you lost your phone with Microsoft Authenticator?
    Make sure that you back-up the active app-configuration, this way you have an easier way to recover; make sure you are allowed to verify using more than an authenticator, more here. Source: about 3 years ago

What are some alternatives?

When comparing HelpScout and Azure Multi-Factor Authentication, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Authenticator - Google Authenticator is a multifactor app for mobile devices.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Authy - Best rated Two-Factor Authentication smartphone app for consumers, simplest 2fa Rest API for developers and a strong authentication platform for the enterprise.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Duo Security - Duo Security provides cloud-based two-factor authentication. Duo’s technology can be deployed to protect users, data, and applications from breaches, credential theft, and account takeover.

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