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HelpRealm.io VS Universal Inbox by Helpwise

Compare HelpRealm.io VS Universal Inbox by Helpwise and see what are their differences

SetMe
Remote support software that just works. Securely access attended or unattended computers from anywhere. featured
Contents:
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  2. » Reviews
  3. » Alternatives

HelpRealm.io logo HelpRealm.io

The free SaaS support ticket system

Universal Inbox by Helpwise logo Universal Inbox by Helpwise

Service your customers across multiple channels
  • HelpRealm.io Home page
    Home page //
    2024-10-13
  • HelpRealm.io Dashboard
    Dashboard //
    2024-10-13
  • HelpRealm.io Create new ticket
    Create new ticket //
    2024-10-13
  • HelpRealm.io Manage groups
    Manage groups //
    2024-10-13
  • Universal Inbox by Helpwise Landing page
    Landing page //
    2023-02-15

Category Popularity

0-100% (relative to HelpRealm.io and Universal Inbox by Helpwise)

HelpRealm.io

Universal Inbox by Helpwise

Help Desk
69 69%
Help Desk
31% 31
Customer Support
61 61%
Customer Support
39% 39
CRM
0 0%
CRM
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0

Questions and Answers

As answered by people managing HelpRealm.io and Universal Inbox by Helpwise.

What makes your product unique?

HelpRealm.io's answer

Fully free and especially suited for solo users or a small team

Why should a person choose your product over its competitors?

HelpRealm.io's answer

If you need a fast accessibility help desk system to start supporting your customers or community members, then HelpRealm is best suited.

How would you describe your primary audience?

HelpRealm.io's answer

Users who manage communities or freelancers who have just started having a tight budget and need a free option.

What's the story behind your product?

HelpRealm.io's answer

Coming from a remote support background, the author figured it would be great to build a helpdesk system for people with a tight budget or people who need to support their community.

Which are the primary technologies used for building your product?

HelpRealm.io's answer

The product is built with the famous and popular Laravel PHP framework, using mariaDB as database system.

Who are some of the biggest customers of your product?

HelpRealm.io's answer

  • HortusFox for user support

User comments

Share your experience with using HelpRealm.io and Universal Inbox by Helpwise. For example, how are they different and which one is better?
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What are some alternatives?

When comparing HelpRealm.io and Universal Inbox by Helpwise, you can also consider the following products

HelpSpace - The team inbox with super powers

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Rush Sender - Business messaging platform for customer support team

Zoho Desk - Industry's first context-aware Helpdesk Software

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