HelpRealm.io VS Influx

Compare HelpRealm.io VS Influx and see what are their differences

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HelpRealm.io

The free SaaS support ticket system

Influx

Customer support as a service

Home page //
2024-10-13
Dashboard //
2024-10-13
Create new ticket //
2024-10-13
Manage groups //
2024-10-13

Landing page //
2023-10-16

HelpRealm.io

Website: helprealm.net
Pricing URL: -
$ Details: free

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Influx

Website: influx.com
Pricing URL: Official Influx Pricing
$ Details: -

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HelpRealm.io features and specs

No features have been listed yet.

Influx features and specs

Time Series Optimization
Influx is specifically designed for high-performance handling of time series data, making it highly suitable for applications that require tracking changes over time.
Scalability
Influx can efficiently handle large volumes of data and can scale horizontally to manage increased loads, which is beneficial for growing applications.
Powerful Query Language
It offers InfluxQL and now Flux as query languages, which are powerful and flexible for complex data analysis over time series data.
High Performance
Due to its architecture and indexing structure optimized for time-based data, Influx can query data quickly and insert data efficiently even under high throughput conditions.
Rich Ecosystem
Influx comes with a comprehensive ecosystem that includes tools for collecting, visualizing, and alerting on time series data, which enhances usability and integration.

Possible disadvantages of Influx

Limited Relational Capabilities
Because it is optimized for time series data, Influx may not be the best choice for applications requiring complex relational data operations.
Learning Curve
For new users, the custom query languages (InfluxQL and Flux) might require a learning curve, especially for those used to SQL.
Storage Costs
Given its design for time series data, storage requirements can grow rapidly with high-resolution data, which might lead to increased costs.
Limited Data Retention Policies
While you can set retention policies, managing and configuring these can be less flexible compared to some other databases, requiring careful planning.
Community and Support
Although it has a growing community, it is not as extensive as some other older databases, which might limit the availability of community-driven support and tools.

HelpRealm.io videos

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Influx videos

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Influx Review ⚠️ WARNING ⚠️ DON'T GET THIS WITHOUT MY 👷 CUSTOM 👷 BONUSES!!

Category Popularity

0-100% (relative to HelpRealm.io and Influx)

HelpRealm.io

Influx

Customer Support

45 45%

Customer Support

55% 55

Help Desk

53 53%

Help Desk

47% 47

CRM

0 0%

CRM

100% 100

Help Desk And Ticketing

100 100%

Help Desk And Ticketing

0% 0

Questions and Answers

As answered by people managing HelpRealm.io and Influx.

What makes your product unique?

HelpRealm.io's answer

Fully free and especially suited for solo users or a small team

Why should a person choose your product over its competitors?

HelpRealm.io's answer

If you need a fast accessibility help desk system to start supporting your customers or community members, then HelpRealm is best suited.

How would you describe your primary audience?

HelpRealm.io's answer

Users who manage communities or freelancers who have just started having a tight budget and need a free option.

What's the story behind your product?

HelpRealm.io's answer

Coming from a remote support background, the author figured it would be great to build a helpdesk system for people with a tight budget or people who need to support their community.

Which are the primary technologies used for building your product?

HelpRealm.io's answer

The product is built with the famous and popular Laravel PHP framework, using mariaDB as database system.

Who are some of the biggest customers of your product?

HelpRealm.io's answer

HortusFox for user support

User comments

Share your experience with using HelpRealm.io and Influx. For example, how are they different and which one is better?

Social recommendations and mentions

Based on our record, Influx seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpRealm.io mentions (0)

We have not tracked any mentions of HelpRealm.io yet. Tracking of HelpRealm.io recommendations started around Oct 2024.

Influx mentions (2)

Ask HN: Who is hiring? (December 2021)
Influx | Software Engineer | Remote | Malaysia / Indonesia | Full-time | https://influx.com Influx is looking for talented software engineers to join our small but growing team. We build full-service customer support teams that can flex and scale monthly. Influx enables companies of all sizes to deliver consistent and high quality service 24/7. Influx is looking for experienced Ruby engineers. This is primarily a... - Source: Hacker News / almost 4 years ago
Ask HN: Who is hiring? (August 2021)
Influx | Software Engineer | Remote | Latin America, Mexico, Brazil, Argentina | Full-time | https://influx.com Influx is looking for talented software engineers to join our small but growing team. # Who are we? Influx builds full-service customer support teams that can flex and scale monthly. - Source: Hacker News / about 4 years ago