Software Alternatives, Accelerators & Startups

Helpfull VS Delighted

Compare Helpfull VS Delighted and see what are their differences

Helpfull logo Helpfull

Real-time feedback that helps you understand why, so you can make smarter decisions when it matters most. Get survey feedback online from thousands of people.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Helpfull Landing page
    Landing page //
    2023-10-07

Helpfull is a real-time feedback platform that allows you to get instant feedback from 1000's of people in minutes. By creating a survey on Helpfull, you can compare two logos, brand names, Amazon store images, book covers, videos, product designs, graphic designs, ad copy & more!

Helpfull has a pool of thousands of US based people who are ready to give you feedback within minutes. You can pick specific demographics ensuring you get feedback from your organization's target audience. When you create your survey on Helpfull, you will receive fast and informative feedback from real people. Create an account for free and run your first survey right now.

Try Helpfull today to see why so many Business Owners, Amazon sellers, Graphic designers, E-commerce companies, Authors, Content creators, Marketers, & Researchers use the feedback to make better decisions.

  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Helpfull

$ Details
freemium $1.0 ($1 per credit)
Platforms
Browser Web
Release Date
2021 March

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February

Helpfull features and specs

  • Feedback
    Actionable feedback you can use to make better decisions quickly.
  • Surveys
    Survey thousands of US based panelists.
  • Targeted Audience
    Choose your own US based demographics.
  • A/B/X Testing & Optimization
    Get a/b testing results in minutes, not hours or days.
  • Validation
    Think you have a great idea? Validate it with Helpfull.
  • Market Research
    Do your market research with audience of your choice.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials

Analysis of Delighted

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

Helpfull videos

Get Instant Feedback On Any Survey Within Minutes

More videos:

  • Review - Helpfull Review โ‡๏ธ Real Time Feedback from REAL People
  • Review - The best pots and pans set for every food type(helpfull review)

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Helpfull and Delighted)
Surveys
16 16%
84% 84
Customer Feedback
0 0%
100% 100
Survey Tools
100 100%
0% 0
Online Surveys
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpfull and Delighted

Helpfull Reviews

We have no reviews of Helpfull yet.
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Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A menโ€™s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Helpfull should be more popular than Delighted. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpfull mentions (10)

  • Marketing a browser extension
    I don't know how good of an idea it would be to offer an extension with ads. Maybe it would be too much. Maybe you should try something like Helpfull to see how you should market it. You can ask them what they like or don't like about something and through those tests, you'll figure out how to do it. Source: over 4 years ago
  • What is a skill you have that gave you an advantage over your competitors?
    I learned the hard way that posting a survey with Google forms wasn't getting me anywhere, so I paid for Helpfull, which is a website that provided me with feedback from the actual age group I wanted, and allowed me to be able to tell what was a good idea and what would have probably been a failure. Source: over 4 years ago
  • Early Adopters for the new note-taking platform
    If you're looking for commitment from your users maybe you should try a service like Helpfull- it will show your product or service to a broad group of people and allow them to back you up, all the while helping your market research. Maybe that way you'll be able to get a good bunch of users. I used it when I had to launch a product on the market and it has worked wonders for me. Source: over 4 years ago
  • Lack of creativity: boring ads, posts, news, advertising
    If you do the above functions yourself, I recommend you to change the style of information presentation. I also recommend using additional tools such as helpfull.com, Jarvis, UpViral and the like. Source: almost 5 years ago
  • Creating business surveys is one valuable tool any business owner can use to make sure their company is on the right track to financial success
    You can read more about Helpfull or try it for free: https://helpfull.com/. Source: almost 5 years ago
View more

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 4 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: about 5 years ago

What are some alternatives?

When comparing Helpfull and Delighted, you can also consider the following products

Pastel - Sticky note-based feedback collection tool for live websites

Survicate - Collect feedback on your website and find out more about your visitors.

PickFu - PickFu is a tool to gather instant market feedback polls.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Iterate - Get the feedback you need to build better products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.