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HelpDocs VS ProProfs Knowledgebase

Compare HelpDocs VS ProProfs Knowledgebase and see what are their differences


Educate your users with a super simple knowledge base that’s built for teams just like yours.

ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to create online manuals, guides, documentation, FAQs and more.
HelpDocs Landing Page
HelpDocs Landing Page
ProProfs Knowledgebase Landing Page
ProProfs Knowledgebase Landing Page

Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.

With its smart settings and robust integrations with tools like Google Analytics, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually-appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.

HelpDocs details

Categories
Help Desk CRM Customer Support
Website helpdocs.io  
Pricing URL-
Details $-
Platforms
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Release Date-

ProProfs Knowledgebase details

Categories
Knowledge Management Customer Support Help Desk
Website proprofs.com  
Pricing URL Official ProProfs Knowledgebase Pricing  
Details $-
Platforms
-
Release Date-

ProProfs Knowledgebase Pricing
ProProfs Knowledgebase Pricing Screenshot

Category Popularity beta

0-100% (relative to HelpDocs and ProProfs Knowledgebase)
36
36%
64%
64
45
45%
55%
55
0
0%
100%
100
100
100%
0%
0

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpDocs and ProProfs Knowledgebase

HelpDocs Reviews

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ProProfs Knowledgebase Reviews

  1. Completely impressed with Its internal knowledge base and collaboration feature

    I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.

    Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature

    🏁 Competitors: ServiceNow, Bitrix24, HelpCrunch, HelpJuice, Tettra

What are some alternatives?

When comparing HelpDocs and ProProfs Knowledgebase, you can also consider the following products

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

ScreenSteps - IT Training Docs For Your Cloud Implementation. Use ScreenSteps when your company implements new cloud technology and you need training docs

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Support Hero - Educate your customers through self-help support

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

User comments

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